Home
/
Administration and Office
/
Customer Experience Supervisor
Customer Experience Supervisor-May 2024
Springfield
May 12, 2025
ABOUT THE TJX COMPANIES, INC.
At TJX, our mission is to deliver great value to our customers every day.
10,000+ employees
Retail
VIEW COMPANY PROFILE >>
About Customer Experience Supervisor

  Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

  Posting Notes: TJ Maxx Store 0675 || 3350 S Glenstone Ave || Springfield || MO || 65804

  Opportunity: Contribute To The Growth Of Your Career.

  Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

  Role models outstanding customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principals using appropriate company resources and toolsTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and daily activities in accordance with store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updatesProvides and accepts ongoing recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assigned

  Who We Are Looking For: You!

  Available to work flexible schedule to support business needs, including nights and weekends.Strong understanding of merchandising techniquesCapable of prioritizing multiple tasks at one timeStrong organizational skills with attention to detailAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksStrong communication skillsAbility to train othersOne year retail and 6 months of leadership experience.

  A Few More Reasons to Love TJX.

  Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP - TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedules

  Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

  At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

  Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  Posting Notes: TJ Maxx Store 0675 || 3350 S Glenstone Ave || Springfield || MO || 65804

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Catering Event Coordinator - LA Tech
Job Description Enter Job Description here Job Responsibilities Enter Job Responsibility here Qualifications Enter Job Qualifications Here Education About Aramark Our Mission Rooted in service and un
Mail Distribution Worker - Main Line Health
Job Description Position Summary: The Mail Distribution Worker will collaborate with Mail Room team members to organize and sort all incoming and outgoing mail correspondence, including timely delive
Medical Receptionist
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecti
Accelerate 2 Leadership Program 2024- Facilities/Associate Manager- Amtrak- Washington DC Main
Job Description Aramark?s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of e
Hybrid Revenue Cycle Accounts Receivables Medical Collections Representative - Overland Park, KS
If you are in Overland Park, KS, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers
Accelerate 2 Leadership Program 2024- Facilities/Associate Custodial Manager- Univ. of Pennsylvania
Job Description Aramark?s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of e
Administrative Secretary
Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a comm
Aide-général
Description de poste Aramark est à la recherche d?employés pour le service alimentaire du Collège John Abbott à Sainte-Anne-de Bellevue LIEU : Collège John Abbott (21 275 Rue Lakeshore Road, Sainte-A
Workforce Representative Senior
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecti
Workforce Representative
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecti
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved