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Customer Engineer
Customer Engineer-September 2024
Kuching
Sep 12, 2025
About Customer Engineer

  Key Responsibilities

  Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.

  Assists senior engineers with corrective maintenance as needed.

  Disassembles, cleans and rebuilds kits as part of kit management quality.

  Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

  Able to diagnose and resolve basic technical problems.

  Strives to perform established BKM’s. Follows all IP guidelines.

  Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.

  Complies with all safety procedures and consistently demonstrates safety as a value.

  Functional Knowledge

  Develops skills to perform basic activities in own jobBusiness Expertise

  Understands how the assigned duties integrate with others in the team

  Develops responsibility for customer satisfaction within work area

  Leadership

  Has no supervisory responsibilitiesProblem Solving

  Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretionImpact

  Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detailInterpersonal Skills

  Uses communication skills and common courtesyQualifications

  Education:

  Associate's Degree

  Skills:

  Certifications:

  Languages:

  Years of Experience:

  1 - 2 Years

  Work Experience:

  Additional Information

  Time Type:

  Full time

  Employee Type:

  Assignee / Regular

  Travel:

  Yes, 10% of the Time

  Relocation Eligible:

  No

  Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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