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Customer Development Manager (Tarlac & Pangasinan)
Customer Development Manager (Tarlac & Pangasinan)-March 2024
Ilocos
Mar 29, 2026
About Customer Development Manager (Tarlac & Pangasinan)

  Customer Development Manager (Tarlac & Pangasinan) - 2407015977W

  Description

  Kenvue is currently recruiting for:

  Customer Development Manager (Tarlac & Pangasinan)

  This position reports into the Senior Customer Development Manager and will manage Tarlac and Pangasinan areas.

  Who We Are

  At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future – and yours.

  What You Will Do

  The Customer Development Manager is responsible for managing accounts under General Trade Direct & Wholesale. He/She will lead customer engagement with key accounts in the assigned areas and connect with stakeholders in the field to meet business objectives and key results (OKR) reviews. He/She will review results against forecasts, adjusts business plans to ensure objectives are met, and roll out communication plan parameters and goals, ad hoc plans and contexts to all stakeholders. He/She also monitors progress and implements corrective action when necessary, prepares periodic sales reports and reviews for management, presents changes to customer profiles and alternatives for addressing, and resolves routine problems and customer complaints. This job is not eligible for sales incentives / sales commissions.

  Key Responsibilities

  Leads in the development of the assigned Key Accounts and executing competitive and strategic programs which are effective and efficient to support the achievement of planned market and brand related sales targets

  Develops assigned Key Account specific strategies & plans as aligned with the Channel strategy and recommends appropriate execution requirements needed by the account

  Supports group key accounts in the assigned key accounts negotiations to ensure plans to be implemented, proper assortment, availability, visibility, pricing and location of products

  Ensures that products and promotional materials have prime visibility and deployed according to the agreed timeframe

  Provides good service level and introduces inventory management principles, processes and tools across all point of sale

  Conducts assigned account category analysis on volume and brand performance, competitors' activities, forecasts sales and review based on understanding customer's expansion plans, consumer/market trends, seasonality, industry performance, and brand opportunities to improve the effectiveness of key account plans

  Delivers OKR results versus targets for assortment, availability, visibility, service level and promotional execution

  Provides input to the department's budget, handles P&L for the set of customers, manages expenses to stay within budget, and working with field partners to realize agreed OKRs

  Coordinates with Third Party Agency on the accomplishment of merchandising, visibility, and promotional objectives in assigned accounts. Monitors third party execution of plans, and through accomplishment and timely submission of compliance audits.

  Provides leadership in monitoring the quality of products in the store including returns

  Regularly monitors floaters report and ensures that there are no hanging AR balances beyond the time frame. Identifies items that are part of the floaters and provide appropriate action plans by coordinating with different internal and external stakeholders

  Qualifications

  What We Are Looking For

  Required Qualifications

  More than 3 years’ experience in Key Account Management, Sales or Business Development, with proven track record in driving account deals and acquisitions

  Preferably with experience in sales within Tarlac and Pangasinan areas

  Bachelor’s degree (sales or business management is an advantage)

  Preferably with background and experience in FMCG (food or non-food categories) retail environment and distribution, with strong commercial and analytical skills

  Demonstrates leadership experience to maintain a high-quality performing team

  Strong relationship and stakeholder management with excellent communication and negotiation skills

  Must have strong communication skills and stakeholder management

  Ability to negotiate with customers and to drive process improvements amidst complexity

  With good leadership potential

  Proficient in computer applications

  Good driving skills and has a valid driver's license

  What’s In It For You

  Competitive Benefit Package

  Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

  Learning & Development Opportunities

  Employee Resource Groups

  Flexible Work Arrangements

  Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Primary Location Asia Pacific-Philippines-Ilocos-Pangasinan

  Job Function Selling Consumer

  Organization : JNTL Consumer Health (Philippines) Inc.

  Req ID: 2407015977W

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