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CRM Technical Developer
CRM Technical Developer-July 2024
Kuala Lumpur
Jul 21, 2026
About CRM Technical Developer

  "As a CRM Technical Developer, you will be familiar Dynamics CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

  Day-to-day you will:

  Assist across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build, and Test)Demonstrate technical knowledge to design and implement CRM solutionsResearch customer issues that may be non-standard in order to offer solutionsSupport design of conceptual architecture and technical solutionsEnsure project quality meets standards through critical metric identification and testing planIdentify process gaps and work cross-functionally to formulate improvement plansTravel as neededKey Role Skill & Capability Requirements:

  You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

  Your technical skills may include:

  Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systemsConfigure and customize on standard workflows, dashboards, forms, views and develop standard or custom reportsDevelop Complex Plugins and Custom WorkflowsDevelop and Maintain Unit Test for Server-side componentsDevelop web application, web API, console application, window services to integrate with D365CSExperience in React JS Developer.Complete the documentation required including the source codes, technical specification, and unit test resultSupport SIT, UAT, and production and fix the defect within the agreed SLAExperience in developing and supporting SSIS Packages and SQL scripts.Strong understanding of Microsoft Dynamics 365 CRM, with domain knowledge in Customer Service and Banking industry would be an added advantage

  Develop reports or dashboards using PowerBI and integrate with D365 will be an added advantage

  Experience in working with Jenkins, Bitbucket or another DevOps tools will be an added advantageYour non-technical skills may include:

  Client management skills and the ability to work with customers to develop and manage an action planSome consulting experience working with external clientsExperience working with global/offshore teamsSuperb communication skillsPreferred Education Background:

  Bachelor's degree in a relevant field preferred.Preferred Years of Work Experience:

  At least 6 years of Microsoft Dynamics 365 CRM Online/On-Premise, On-Premise will be an added advantage.At least 6 years of experience in C# development, JavaScript, SQL and other web base technology and tools"What we offer youCome for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.

  Employment Transparency

  Avanade® is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information, or any other protected status.

  Federal Notices

  EEO is the Law Poster: https://sandboxavanadestaging.avature.net/portal/8/files/eeocselfprint_poster.pdf

  EEO is the Law Poster: Supplement https://sandboxavanadestaging.avature.net/portal/8/files/OFCCPEEOSupplementFinalJRFQA508c.pdf

  E-Verify Participation: Poster https://sandboxavanadestaging.avature.net/portal/8/files/E-VerifyParticipationPoster.pdf

  Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20EngEs.pdf

  Pay Transparency Policy: https://sandboxavanadestaging.avature.net/portal/8/files/pay-transpEnglishunformattedESQA508c.pdf

  State Notices

  Los Angeles Notice: https://sandboxavanadestaging.avature.net/portal/8/files/Banthe%20BoxPosterPrivateEmployersasof82318.pdf

  Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at [email protected] or call (206) 239-5610 and let us know the nature of your request and your contact information.

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