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CRM Coordinator, iGaming, Remote
CRM Coordinator, iGaming, Remote-February 2024
Miami
Feb 12, 2026
About CRM Coordinator, iGaming, Remote

  The Opportunity

  Gamewise, a joint venture of Delaware North, is hiring a CRM Coordinator to support execution of promotions, lifecycle marketing, and CRM operations for iCasino and iSportsbooks under the Betly and MVGBet brands. As the CRM Coordinator, you will support general operations, execution and performance optimizations of all CRM activity including iCasino/iSportsbook promotions, email campaigns, push notifications, and CMS. Reporting to the Senior National CRM Manager, you will coordinate the timely and accurate execution of promotions and customer communications.

  If you are looking for a role offering teamwork, excitement, and career growth, apply now.

  This role is a remote opportunity and will work an East Coast Time Zone.

  Pay

  Minimum – Anticipated Maximum Base Salary: $58458 - $58458 / year

  In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

  Benefits

  At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

  Medical, dental, and vision insurance

  401(k) with up to 4% company match

  Annual performance bonus based on level, as well as individual, company, and location performance

  Paid vacation days and holidays

  Paid parental bonding leave

  Tuition and/or professional certification reimbursement

  Generous friends-and-family discounts at many of our hotels and resorts

  Responsibilities

  Plan and execute outbound guest communication campaigns including push notifications, email, rich inbox, direct mail, and website messaging

  Actively monitor all CRM promotional digital collateral to ensure relevant messaging to support promotional activity

  Partner with marketing team members to understand guest behavior andidentify opportunities for CRM to enhance engagement

  Collaborate with the acquisition team to leverage lookalike audiences, optimize customer journeys, and improve conversion rates

  Support all offline to online initiatives in partner with property and corporate marketing points

  Qualifications

  Must be of legal gambling age and able to obtain and maintain a state gaming license

  2+ years of experience in a marketing role in online casino, or land-based casino required

  1+ year of experience in database or marketing analytics, managing direct reports, and digital marketing required

  Ability to analyze complex gaming data and make strategic business decisions accordingly

  Understanding of the online Sports betting and iCasino industry, casino games wager types, user flows, and rules

  #LI-REMOTE

  Shift Details

  Day shift

  Monday to Friday

  Evenings as needed

  Who We Are

  At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

  Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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