The Opportunity
Gamewise, a joint venture of Delaware North, is hiring a CRM Coordinator to support execution of promotions, lifecycle marketing, and CRM operations for iCasino and iSportsbooks under the Betly and MVGBet brands. As the CRM Coordinator, you will support general operations, execution and performance optimizations of all CRM activity including iCasino/iSportsbook promotions, email campaigns, push notifications, and CMS. Reporting to the Senior National CRM Manager, you will coordinate the timely and accurate execution of promotions and customer communications.
If you are looking for a role offering teamwork, excitement, and career growth, apply now.
This role is a remote opportunity and will work an East Coast Time Zone.
Pay
Minimum – Anticipated Maximum Base Salary: $58458 - $58458 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
Plan and execute outbound guest communication campaigns including push notifications, email, rich inbox, direct mail, and website messaging
Actively monitor all CRM promotional digital collateral to ensure relevant messaging to support promotional activity
Partner with marketing team members to understand guest behavior andidentify opportunities for CRM to enhance engagement
Collaborate with the acquisition team to leverage lookalike audiences, optimize customer journeys, and improve conversion rates
Support all offline to online initiatives in partner with property and corporate marketing points
Qualifications
Must be of legal gambling age and able to obtain and maintain a state gaming license
2+ years of experience in a marketing role in online casino, or land-based casino required
1+ year of experience in database or marketing analytics, managing direct reports, and digital marketing required
Ability to analyze complex gaming data and make strategic business decisions accordingly
Understanding of the online Sports betting and iCasino industry, casino games wager types, user flows, and rules
#LI-REMOTE
Shift Details
Day shift
Monday to Friday
Evenings as needed
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.