We make a difference - in your community and in your career.

　　Crisis Intervention Specialist

　　Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

　　The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows.

　　Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.

　　The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:

　　Modeling and teaching skills for development of positive relationships and negotiation of conflict

　　Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility

　　Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards

　　Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns

　　Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid

　　Providing psychoeducational groups or peer-led groups as experience allows

　　Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle

　　Schedule: Part Time - 24 hours per week; Friday and Saturdays 8am- 4pm, Sundays 4pm- 12am

　　Pay Rate: $24.72/hour

　　Why You'll Love Riverside

　　We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

　　Benefits include:

　　Comprehensive, high-quality health, dental, and vision insurance options

　　Flexible Spending Accounts – both medical and dependent care

　　Eleven paid holidays

　　Separate accruals for vacation (increases with tenure), personal, and sick time

　　Tax-deferred 403(b) retirement savings plan with employer match

　　Employee Assistance Plan / Travel Assistance Plan

　　Employee bonus for referrals resulting in hiring

　　Discounts to movie theaters, sporting, and entertainment events

　　Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

　　Learn more about our benefits and culture:

　　Our Benefits (https://www.riversidecc.org/careers/employee-benefits/)

　　Our Culture

　　Hear what employees think about working for Riverside! (https://www.youtube.com/watch?v=yh5_qJ-SZ7o)

　　Required Skills

　　Strong verbal and written communication skills required

　　Basic computer fluency required. Minimum of three years proven experience using Microsoft Office programs preferred.

　　Valid Driver’s License and access to a reliable vehicle required

　　Required Experience

　　High School Diploma or GED required. BA degree preferred.

　　A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required

　　Knowledge of trauma-informed care and de-escalation skills required

　　Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.