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Crew Chief
Crew Chief-March 2024
Spring
Mar 28, 2026
About Crew Chief

  Job Description

  JOB FUNCTION/ PURPOSE

  The Crew Chief is responsible for training and overseeing the daily activities of the Utility Technician staff in a wide range of duties such as laying pipes, lines, water meters, and other various activities.

  RESPONSIBILITIES

  Assumes responsibility for insuring the efficient and effective operation of the Utility Technician department by:

  Ensuring that prescribed schedules and operating policies and procedures are followed.

  Making recommendations regarding improved operating systems and procedures.

  Allocating work and providing technical direction, assistance, and training to other personnel.

  Organizes schedules and emergency repairs in plants

  Advises purchasing on the equipment required for the work

  Ensures proper grounds maintenance such as cutting grass, weeds, brush, trimming trees, and any other related duties are completed

  Responds to call outs and after hour emergencies

  Excavates with mechanical equipment and hand tools

  Operate various equipment – probing rod, motor vehicle, portable generators, pumps, chain saws, chop saws, jacks, sewer cleaning machine, etc.

  Cleans and washes vehicles, tools, and equipment

  Checks oil levels and greases equipment

  Creates and completes work orders

  Diagnoses problems and performs repairs in water and sewer systems

  Installs and repairs water and sewer taps

  Installs water lines, sewer lines, manholes, cleanouts, meter sets, etc.

  Understands and adheres to all company health and safety procedures as they relate to essential job functions.

  Education/Experience : High School Diploma or GED and 3-5 years Distribution/Collection System experience. Previous supervisory experience preferred.

  Licenses/Certifications : Valid Driver’s License (Class A CDL required in order to drive combination rig of truck, trailer & backhoe) and maintains insurable driving record. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.

  Technical : Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

  Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.

  Problem Solving & Quality : Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.

  Managing For Results : Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow & scheduling.

  Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor.

  PHYSICAL DEMANDS

  Must be able to: frequently lift 50-80 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

  An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Requirements

  An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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