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COSE, Field Sales Network Operations Manager
COSE, Field Sales Network Operations Manager-November 2024
San Francisco
Nov 3, 2025
About COSE, Field Sales Network Operations Manager

  COSE, Field Sales Network Operations Manager - 2406163731W

  Description

  DePuy Synthes, a member of Johnson & Johnson’s Family of Companies, is recruiting for an Operations Manager within our Depuy Synthes (DPS) Commercial Operations and Strategic Enablement (COSE) team. The role will be located in San Francisco, CA, Sunnyvale, CA or Fremont, CA.

  DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive Orthopaedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com

  The sales support team has responsibility to develop and deploy strategies in collaboration with field sales to enable sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The team supports field sales management in achieving optimal inventory efficiency by applying advanced analytics. This role is the liaison between Sales, Customer Service, Finance, and Supply Chain relative to end-to-end efficient order / purchase order management.

  Key responsibilities:

  Coordinate all activities related to Outbound (pick, pack & ship), volume spikes, exception order management, volume forecasting & operational execution.

  Provide day-to-day outbound logistics expertise to support sales force.

  Manage warehouse inventory levels, communicate when the facility is at risk of stock outs to prevent any business disruptions. Collaborate with the Distribution Capabilities team to ensure feedback to the sales force.

  Monitor day-to-day outbound metrics (OTS, OTC) and report weekly to leadership

  Collaborate across J&J E2E supply chain partners; Distribution Excellence, Planning, Transportation, IT & DT, Customer Service, Sales.

  Partner with local field sales organization to deliver successful non-revenue activity completion through communication and visibility.

  Communication and rapport with internal and external partners; IRT, freight forwarders, 3PL, international team, and sales force.

  Lead internal support team and prioritize deliverables based on changing demand.

  Drive strategic, technical, and tactical initiatives to improve efficiency and effectiveness across outbound operations.

  Apply Lean initiatives to ensure continuous improvement by eliminating waste and improving bottom-line.

  New Product Launch - facilitate the tactical execution for New Product Launches & Product Changes

  Qualifications

  Qualifications

  Education: Bachelor's degree and/or equivalent degree, required

  EXPERIENCE AND SKILLS:

  Required:

  A minimum 5-7 years of work experience

  Distribution Operations experience

  Warehouse Management System (WMS) and/or Transportation systems (TMS) experience

  SAP knowledge

  Proficiency in Microsoft Office to include Word, PowerPoint, and Advanced Excel

  Preferred:

  Validated understanding of enterprise resource platforms and warehouse management systems

  Experience building reports with visualization programs, e.g., PowerBI and/or Tableau.

  Lean Green Belt or Black Belt Certification

  Experience Working in highly regulated industries.

  Agile operations ability and capability to manage or support projects

  Process Excellence training and/or certification or APICS certification

  Project Management Certification/Experience

  Sales or Sales support role experience

  Other:

  10% domestic travel to other sites as needed is requiredThe anticipated base pay range for this position is $113,000 to $195,730. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

  Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

  Employees are eligible for the following time off benefits:

  Vacation – up to 120 hours per calendar year

  Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

  Holiday pay, including Floating Holidays – up to 13 days per calendar year

  Work, Personal and Family Time - up to 40 hours per calendar year

  For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

  This job posting is anticipated to close on January 30, 2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

  At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com

  Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  Primary Location NA-US-California-San Francisco

  Other Locations NA-US-California-Sunnyvale, NA-US-Pennsylvania-West Chester, NA-US-California-Fremont

  Organization DePuy Synthes Sales, Inc. (6032)

  Job Function Sales Operations & Administration

  Req ID: 2406163731W

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