About Circles Culture:

　　The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.

　　Job Summary:

　　The role of the Concierge and Lifestyle Professional is to offer white glove customer service while also displaying a professional and enthusiastic personality. You will assist our clientele with a wide range of services from travel planning, local errand running, providing gift suggestions to product research and much more.

　　Qualified candidates will have excellent customer service skills, attention to detail and be highly organized. The ideal candidate will possess in-depth knowledge of local businesses, entertainment venues and travel options. Experience in luxury hotels, hospitality or the travel industry is preferred.

　　This is a full-time position offering 40 hours per week with a Monday through Friday schedule, 8:30am to 5:00pm, no nights or weekends!

　　Compensation starts at $24 per hour.

　　Job Responsibilities:

　　Consistently provide best in class customer service in a fast-paced, structured environment.

　　Prioritizing requests and monitoring daily deliverables.

　　Provide uncompromising service to members.

　　Project an approachable and professional image always.

　　Promote meaningful relationships through engaging in informed conversation with members via face-to-face interaction, phone and email.

　　·Respond to employee and guest requests in a professional, courteous and timely manner, without exception.

　　Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area.

　　Collaborate on new ideas and initiatives with team members and management

　　Provide local errand running services including meal pick-ups, personal shopping, and other personal errands.

　　Coordinating and scheduling services with local and national partners and vendors.

　　Research suggestions and book reservations for entertainment, tickets, dining and travel

　　Recommend household service professionals and pet care providers

　　Suggest and purchase gifts and flowers

　　Product comparison and information research

　　Other duties as assigned

　　Requirements

　　Manage and prioritize multiple tasks daily.

　　Comfortable interacting with high-level executives.

　　Ability to maintain discretion and confidentiality.

　　Ability to exceed productivity and quality standards.

　　Excellent written and verbal communication skills.

　　Ability to adhere to a schedule.

　　Possesses strong active listening.

　　Desire for continued learning and development.

　　Flexibility to adapt to changing tasks and priorities.

　　High school diploma or GED required.

　　3+ years of high end office administration, luxury hospitality, luxury retail, travel industry or luxury residential concierge experience is preferred.

　　Benefits

　　Medical, dental, vision insurance starting the first day of the month after hire

　　Long-term and short-term disability insurance paid for by Circles

　　401k with match

　　Life insurance paid for by Circles

　　Generous PTO policy - Accrue up to 15 days during your first year

　　Paid holidays

　　One paid day off per year to volunteer

　　Access to discount programs

　　Four-week paid sabbatical every five years

　　HSA/FSA account eligibility

　　Access to Employee Assistance Program

　　Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities