Consultant, Installation Services (24005156)
Description
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As the Consultant, Installation Services, you will be responsible for managing the planning, staging, schedule, configuration and deployment of IT equipment and IT infrastructure services provided in restaurants. Role of advocate of IT vendors to the IT management by establishing service, quality, cost, and satisfaction goals. Act as escalation point/subject matter expert and primary vendor contact for vendors assigned.
WHAT YOU'LL DO
Identify, analyze, and troubleshoot solutions to key New Restaurant Opening (NRO) Restaurant IT issues.
Ensure IT Infrastructure services in Restaurants are configured and deployed on time and within budget.
Ensure that both equipment deployed, and services delivered in Restaurants consistently meet our high standards for quality.
Continually analyze NRO processes and identifying opportunities for increased efficiency and improvements, planning, and implementing these improvements.
Own vendor relationships by; assisting in vendor selection processes, defining vendor practices, monitoring performance, providing feedback, requiring improvements, and developing vendors to meet CMG standards.
Engage with internal departments to ensure quality completion and task delegation to the appropriate teams.
Collaborates with internal departments to obtain restaurant configuration information, resolve installation-related issues and to accommodate a fast-paced and dynamic restaurant build-out schedule.
Collaborates with internal departments to identify necessary information capturing; ensure the information is captured and available to necessary parties.Identifying and engaging the necessary parties to audit information and validating audits are complete.
Communication of project statuses.
Verify billing statements for vendors related to services requested.
WHAT YOU'LL BRING TO THE TABLE
Possess a B.A./B.S. in MIS, Computer Science or a related field, or an equivalent in education and experience.
Have three (3) to five (5) years related experience in IT Systems, with at least (2) of those years of prior experience specifically related to computer hardware and software support.
Knowledge and understanding of telephony and different types of connectivity including DSL, Cable, FiOS, T1, and VoIP.
Be able to work effectively with colleagues across multiple teams.
Possess the ability to listen effectively; identify and communicate complex problems clearly to others.
Strong written and verbal communication skills.
Ability to be highly organized with excellent process management skills.
Experience managing multiple 3rd party service providers.
Ability to coordinate and conduct business travel 2-4 times per year.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,250 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on the 2023 list for Fortune's Most Admired Companies and Time Magazine's Most Influential Companies. With over 110,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit
PAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $64,000 - $84,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Primary Location: Ohio - Columbus - 8890 - 500 Neil Ave-(08890)
Work Location:
8890 - 500 Neil Ave-(08890)
500 Neil Ave
Columbus 43215