iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a Configuration Technician I to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for the past 11 years running in the Small Business category. This role is a great entry-level role in the IT consulting and managed services world.

　　The Configuration Technician I is responsible for both internal and external facing responsibilities. In this position, you will be a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers, in setting up, configuring, and deploying Client assets.

　　Requirements

　　Set up and configure computers and peripheral based on the scope of work.

　　To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.

　　Perform quality control on the project assigned.

　　Every project is different – technician is expected to follow instructions per project.

　　Respond to order requests and customer emails to assist in troubleshooting any problems that arise.

　　Essential Functions:

　　Imaging laptops and desktops

　　Hardware and software installations and configurations

　　Troubleshooting desktop and laptop hardware and software issues

　　Bench testing refurbished devices such as PC, Monitors, switches, phones etc.

　　Desktop and Laptop repair

　　Server hardware configuration

　　Small office installs

　　Documentation

　　Job Qualification Requirements:

　　1-3 years of related experience

　　Excellent communication written and verbal skills

　　A+ or comparable experience

　　Working knowledge of Windows and Mac operating systems

　　Working knowledge of common desktop applications

　　Strong knowledge of desktop and laptop computer hardware

　　Ability to work full-time

　　Occasional travel

　　Dependable transportation

　　Ability to multi-task

　　Physical Demands:

　　Lifting or carrying up to 50 lbs.

　　Lift 50 lbs. +

　　Standing for long periods of time

　　Time spent in low postures (crouching, stooping, kneeling, bending)

　　Climbing (ramps, stairs, or ladders)

　　Sit at a computer for 8 hours per day

　　Keyboarding for 8 hours per day

　　Reaching Overhead

　　Near Vision (working with small objects or reading small print)

　　Speaking (communicating information to clients / coworkers)

　　Job Location: iT1 Warehouse in Tempe, AZ

　　Working Hours: Monday - Friday 9 AM - 5 PM

　　Hourly Rate: $21/hour

　　Benefits

　　Insurance: Health Insurance, Vision, Dental, and Life Insurance

　　On-site fitness center at the main office

　　PTO and Holidays: 80 hours of PTO accrual first year, Paid Holidays

　　Retirement: 401K Plan

　　Job Type: Full-time

　　*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.