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In-Field Product Tester
In-Field Product Tester-March 2024
New York
Mar 31, 2026
About In-Field Product Tester

  Kforce has a client in NYC that is seeking an In-Field Product Tester dedicated to testing and ensuring the functionality of a new product. Product Evaluation:

  Play a critical role in the testing phase of a new grocery delivery process within the app

  Execute grocery shopping trips and handoffs according to defined protocols while closely observing the product's performance and providing feedback

  Feedback Loop:

  Act as an essential feedback conduit

  Thoughtfully document your observations, highlighting challenges, opportunities, and recommendations that can elevate the handoff experience and overall delivery process

  Timeliness & Accuracy Champion:

  Ensure precision in every step of the process while maintaining a quick and efficient pace

  Thoroughly review and validate order details during pickups, meticulously adhering to instructions and providing feedback for process improvement

  Seamless Handoff:

  Collaborate seamlessly with designated couriers to ensure smooth and efficient handoff transitionsCommunication Hub:

  Maintain open lines of communication with our operations team

  Swiftly report any encountered issues, delays, or factors that could impact the product's performance

  Must have their own phone with connection to the internet to connect to our app

  Extensive shopping experience with Instacart, Whole Foods or other grocery delivery platform and evidence of top performance (high ratings, number of orders completed, etc.) is required

  Punctuality and reliability are essential to maintain the integrity of the testing process

  Keen attention to detail to uphold data accuracy and execute product evaluations effectively

  Strong communication skills to work harmoniously with the Operations team and grocery store staff

  Autonomous and able to manage time-sensitive tasks independently

  Ability to be on foot and walking throughout a shift to handle trips across the area of operation

  The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

  We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

  Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

  This job is not eligible for bonuses, incentives or commissions.

  Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

  Compensation Type:HoursMinimum Compensation:30.00Maximum Compensation:38.00

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