Description

　　GENERAL PURPOSE:

　　The Concessions Attendant Lead is responsible for leading and training staff in maintaining operations and assisting customers at the at facility concessions stands. Must demonstrate and lead with excellent customer service and a positive attitude. This role is responsible for assisting and overseeing preparation of area for day to day operation ensuring all policies and codes are in compliance, food preparation, accurate counting and balancing of all transactions, and assisting the Concession Manager with onsite efficiency and location inventory. Must be available to work some evenings, weekend and holiday hours. Must be at least 16 years of age.

　　The salary range for this position is $14.42- $17.00 per hour, depending on qualifications and experience.

　　Position will remain open until filled.

　　ESSENTIAL JOB FUNCTIONS:

　　Lead and train staff

　　Provides excellent customer service

　　Conducts self in a manner consistent with City of Loveland core values and organizational expectations

　　Prepare the facility for daily operation in compliance with all policies and codes.

　　Take orders for food and beverages and prepare food items such as nachos and hotdogs, etc. using appropriate quantities of ingredients

　　Participate in the set-up of concession stands, arrange inventory of supplies and communicate shortages of deficiencies to Concession Manager

　　Responsible for operating low speed vehicles for transportation of goods and trash.

　　Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant

　　Maintain accurate cash handling procedures at all times

　　Maintain safe working conditions and sanitary work area

　　Notifies Concession Manager when issues arise or mechanical malfunctions

　　OTHER JOB FUNCTIONS:

　　May be required to cross-train in other areas for duties as assigned.SUPERVISORY DUTIES:

　　Serves in a leadership role of concession attendants and monitors operations during shifts; assists with training and communicating new procedures to concession attendants. Maintains temperature logs and food safety checks throughout the day.

　　JOB QUALIFICATIONS:

　　Knowledge, skills and abilities:

　　Must possess the ability to communicate effectively & professionally with staff and guests at all times concerning day to day operations and information sharing. Must have the ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately, prepare daily cash reports using math principles. Ability to learn and operate cash register system. Ability to perform job duties during peak periods of time when customer service activity is fast paced and intense and during relaxed periods.

　　Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness

　　Education and/experience

　　Six (6) months experience in cash handling, cash register operations and customer relations in a fast paced environment preferred. Basic math ability to accurately count and handle money. Prior food handling and janitorial experience in a public facility preferred.

　　Licensure and/or certifications:

　　Current First Aid & CPR certifications preferred.

　　If operating carts and vehicles, a Valid Driver's License is required.

　　Material and equipment directly used:

　　Cash register, concession equipment (snow cone, popcorn popper, ice machine, microwave oven, CO2 tanks and fountain soda systems, coffee maker, nacho cheese dispenser, hotdog roller, beverage dispenser, etc.) credit card machine, printer, telephone, calculator, janitorial/cleaning supplies.

　　Working environment/physical activities:

　　This position requires kneeling, standing, pushing and pulling, lifting, stooping, reaching and some climbing. Must be able to move and position up to 50 pounds. Must have the ability to communicate effectively with staff and the general public.

　　This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

　　With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

　　In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

　　Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

　　A vibrant community, surrounded by natural beauty, where you belong!

　　Non Benefit Eligible Benefits Package Includes:

　　Retirement – 457 employee funded plan

　　Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked

　　Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

　　The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

　　The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov (https://www.e-verify.gov/employees) for more information.

　　A driving record and criminal history background, will be obtained pre-employment.

　　Qualifications

　　Licenses & Certifications

　　Required

　　*Valid DL RequiredExperience

　　Required

　　Basic math ability to accurately count and handle money.Preferred

　　Prior food handling and janitorial experience in a public facility preferred.

　　Six (6) months experience in cash handling, cash register operations and customer relations in a fast paced environment preferred.