Date Posted:01/15/2024Hiring Organization:Rose InternationalPosition Number:456664Job Title:Computer Support Associate IJob Location:Clarion, IA, USA, 50525Employment Type:TemporaryEstimated Duration (In months):13Min Hourly Rate($):24.00Max Hourly Rate($):24.00Must Have Skills/Attributes:Microsoft Office, Reporting, Troubleshooting

　　*Only those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.*

　　First Shift Position- 7/8am flex startMetatarsals are required on the first day.OnsiteLocation: Clarion, IA

　　Job Duties:Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requestsResponsible for recognizing problems with the processes/operations supported.Is responsible for resolving those problems with pre- established and documented solutions.Is responsible for reporting to others those problems that fall outside the scope of established procedures.Maintains equipment, supplies, data supporting processes or operations.Typical examples include scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

　　Job Requirements:Knowledge of computing and networking concepts and fundamentals- Windows operating systems.Customer Service skillsAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.Knowledge of computer security policies and a general overall knowledge of computer security concepts.1 year or more IT experience preferred, but recent college graduates will be considered

　　Benefits:For information and details on employment benefits offered with this position, please visithere{target="blank"}. Should you have any questions/concerns, please contact our HR Department via our securewebsite{target="blank"}.

　　California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' websitehere{target="_blank"}.

　　Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered n accordance with their respective Fair Chance Ordinances.

　　If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,please contact our HR Department{target="_blank"}.

　　Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).