Compliance Assistant - Insurance Division - HUB Financial

　　At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Our commitment to excellence extends beyond delivering top-tier insurance products – it encompasses a culture that values collaboration, innovation, and continuous learning.

　　We are Proud to Offer:

　　Customizable flexible benefits options for you and your family

　　Company matching RRSP contributions

　　Comprehensive tuition financing and career-related training and development

　　We promote work-life balance through flexible scheduling and hours

　　Mental and physical wellness initiatives

　　Advancement opportunities

　　HUB Cares: we are a company that gives back and is active in the community

　　Learn more about HUB’s Culture & Value Here!

　　The Opportunity:

　　We are seeking a highly motivated, multitasking-oriented, and computer-proficient individual to join our team! As the Compliance Support Administrator, you will play a pivotal role in ensuring the smooth operation of our Insurance Compliance Team. This diverse role involves providing comprehensive administrative support to a dynamic team, including email and document management, generating impactful audit and trending reports in Excel, data entry, crafting compelling PowerPoint presentations, and engaging in a variety of project work.

　　A day in the life:

　　Email Management: Assume management of a busy team mailbox to ensure priority emails are dealt with and documented efficiently.

　　Broker Suitability: Review regulatory enforcement sites to identify information concerning the activities of brokers contracted with HUB. Review broker accounts and escalate areas of concern relating to poor credit, incomplete or expired compliance documents, regulatory enforcement and conduct activities. Document and escalate any actions required for compliance issues based on facts gathered from Insurance Councils, Carrier Head Offices or other information obtained by HUB.

　　Broker Monitoring: Report preparation and analysis pertaining to HUB broker monitoring processes and sales trending reviews for insurance and investment activities. Maintain internal reporting of information collected and issues that are escalated.

　　Broker Terminations: Prepare HUB Financial broker termination letters and communications to relevant parties.

　　Complaint Management: Coordinate and report on the progress of client complaints through to completion. Assist with collection of data, document management, communications and follow ups.

　　Data Analysis and Report Preparation: Collaborate with team members to identify efficiencies with the information obtained from Insurers and HUB systems to produce quality and effective reporting of sales and business conduct trends pertaining to audit and monitoring of insurance brokers.

　　Project Management: Assist with and coordinate project work as assigned.

　　Who you are:

　　1+ year of previous office experience

　　Excellent working knowledge of Microsoft Office applications (Excel, Outlook, Word, and PowerPoint)

　　Strong organizational skills with attention to detail

　　Exceptional communication abilities (Both Written and Oral)

　　Proficient in project management

　　Strong commitment to maintaining confidentiality

　　College diploma or equivalent preferred

　　Experience/background in Life Insurance is an asset

　　Experience with WealthServ or other industry back-office systems is an asset

　　Bilingual in French and English is an asset

　　Working Conditions:

　　Normal office environment with hybrid work from home opportunityAbout HUB International:

　　Headquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 17,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

　　Through our dedication to excellence and innovation, we are proud to have achieved the remarkable distinction of ranking 5th largest insurance brokerage worldwide! We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.

　　If you’re interested in learning how you can grow your career at HUB, visit our Careers Page to explore our opportunities.

　　#LI-EM

　　Department Office Administration & Clerical

　　Required Experience: 1-2 years of relevant experience

　　Required Travel: No Travel Required

　　Required Education: High school or equivalent

　　Hi, we’re HUB.

　　In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

　　When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

　　And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

　　About HUB International

　　Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.