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Community Support Specialist
Community Support Specialist-March 2024
St. Louis
Mar 28, 2026
About Community Support Specialist

  Job Description:

  Key Responsibilities:

  Deliver Life-Changing Mental Health Services: Provide top-notch care to clients out in the community.

  Empower Clients through Behavioral Interventions: Utilize effective techniques like motivational interviewing, operant conditioning, and cognitive processing to help clients achieve their treatment goals and improve their overall well-being.

  Foster Recovery and Resilience: Take a supportive educational approach to promote improved functioning and meet the unique needs of each client. Engage in activities that align with treatment goals and foster long-term success.

  Manage a Rewarding Caseload: Establish and maintain a manageable caseload, collaborating with supervisory staff to ensure a fulfilling workload that allows you to make a meaningful impact in clients' lives.

  Collaborate in Client Care: Participate in staffing sessions to identify client needs, set treatment goals, and develop individualized plans for success. Contribute your expertise to ensure the best possible outcomes.

  Respond to Emergencies with Confidence: Use sound judgment and discretion to provide timely assistance during mental health crises, offering rapid aid within your scope of training.

  Ensure Continuity of Care: Provide comprehensive follow-up services to clients, including follow-up for missed appointments, outreach, and engagement as needed. Meticulously document all interactions, including attempted or unsuccessful attempts.

  Grow and Learn with Burrell: Actively participate in staff development activities, such as meetings, training sessions, and workshops, to enhance your skillset and stay current with industry trends.

  To succeed in this role, you should possess:

  A valid driver's license and a reliable vehicle

  Strong communication and interpersonal skills

  Ability to work independently and as part of a team

  Flexibility and adaptability in a fast-paced environment

  Compassion, empathy, and a genuine desire to help others

  We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

  Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

  About Brightli

  Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

  Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell) and Preferred Family Healthcare (PFH). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

  Brightli Snapshot

  200 locations

  4 states

  19 subsidiaries and/or affiliates

  5k+ employees

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