Location

　　Raleigh - 4020 Westchase Blvd., Suite 150

　　Business

　　As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

　　We see tomorrow, today. At Brookfield Properties, we’re a fully integrated developer so we know what it takes to go from concept to concrete, from blueprint to building. From vision, experience, resources, and ethics, every day we take these ingredients to partner with our communities, collaborating with the places where we work, customizing developments to meet the neighborhoods’ specific needs, and identifying the highest and best use for each property to create unique and lasting places that bring people together. Learn more (https://www.brookfieldproperties.com/en/our-businesses/development.html) .

　　If you're ready to be a part of our team, we encourage you to apply.

　　Job Description

　　Your Team

　　The Community Manager is responsible for managing the HOA’s (both Residential and Commercial) in our Raleigh communities and oversight of Architectural Review/Control process. This includes compliance with the approved governing documents of the community as well as local and state laws and regulations. These responsibilities include direct interaction with the Operations team, Marketing teams, IT, Community residents/committees/Board members and HOA management companies and their staff (onsite and Executive). This role seeks to improve the overall operation of the HOA and identifies new opportunities for efficiency and resident satisfaction.

　　Your Key Deliverables

　　Internally oversee HOA and respective management companies to ensure best in class service that serves both residents and developer needs.

　　Hold leadership seat on HOA Board of Directors

　　Serve as primary contact with HOA management companies onsite staff and executive team.

　　Manage timely communication with the community as a whole through the respective management companies/consultants

　　Communication and coordination with the Operations and Marketing teams and coordination of team input as needed

　　Maintain documentation of meeting minutes and resolutions in accordance with governing documents

　　Maintain documentation as it pertains to website (Supplementals, maps, developer updates, etc.)

　　Maintain master and amended governing documents to include CC&R’s, Bylaws, DRC files, Exhibit H forms, monthly financials, etc.

　　Maintain HOA provided trackers – action item logs, rental trackers, amenity trackers, lifestyle programming, violations, etc.

　　Coordination with HOA management companies and onsite HOA staff

　　Strengthen relationships with contracted vendors, business partners, resident ambassadors and resident Board members for HOA on behalf of developer

　　Strong relationship and coordination with operations, marketing, and IT teams to accomplish goals of quality community management and internal systems/reporting.

　　Serve as HOA Board’s liaison to committees

　　Coordinate with HOA management team in regards to operational issues, HOA communication, Collection efforts, Compliance issues, adherence to policies and procedures, monthly financials, budgets, contracts, and property transition from developer to HOA.

　　Oversee/Support compliance of CC&R’s, Bylaws and Design Guidelines

　　Oversee/Support monthly financial reporting and reconciliation

　　Oversee/Support and monitor collection efforts in adherence with Collections Policies

　　Oversee/Support Lifestyle Programming to ensure events are keeping with Brookfield brand and supporting resident satisfaction and Developer sales efforts

　　Provide support for overall site maintenance and coordination with vendors as needed

　　Provide input and support annual association budget creation and approval

　　Coordinate common area turnover and transition of service areas for perpetual maintenance

　　Oversee/Support the efficient operation of the Design Review Committee

　　Assist with Commercial tenant matters as they relate to the Commercial Association and coordination with commercial leasing teams

　　Audit and approve estoppel requests

　　Audit and approve HOA vendor contracts and renewals, including insurance and audits.

　　Review and recommend updates to reserve studies, funding, etc.

　　Ensure policies and procedures are current and up-to-date with operational practice. Advise of opportunities for improvement.

　　Maintenance of all association records in accordance with the governing documents

　　Support Operations and Marketing with amenity and event programming and logistics

　　Coordinate signature on documents (estoppels, tax returns, vendor contracts, etc.) as necessary

　　Review and approve all HOA invoices over $1500

　　Assist with special ad-hoc projects as needed

　　HOA on-boarding and set up for new communities to include amenity planning and start up

　　Must Haves

　　Knowledge and skills

　　Bachelor’s degree or equivalent on the job experience

　　Extensive knowledge of federal and state laws governing HOA operations

　　Strong leadership skills

　　Highly effective communication and interpersonal skills

　　Ability to organize and multi-task efficiently

　　Demonstrated ability to use standard software applications (Windows, MS Suite, CRM, online database applications, internet).

　　Ability to work independently

　　Positive attitude and desire to work in team environment

　　Physical demands

　　Able to work both indoors and outdoors

　　Workdays not limited to 8 hours

　　Able to respond to afterhours meetings

　　Some local travel required

　　Position will support multiple projects and require the ability to conduct work in an office environment as well as onsite at projects.

　　Your Opportunity - US

　　We are proud to offer our employees what they value most:

　　Competitive compensation

　　Excellent extended medical, dental and vision benefits beginning day 1

　　401(k) matching, vesting begins day 1

　　Career development programs

　　Charitable donation matching

　　Paid Volunteer Hours

　　Paid parental leave

　　Family planning assistance including IVF, surrogacy and adoptions options

　　Wellness and mental health resources

　　Pet insurance offering

　　A culture based on our values of Passion, Integrity and Community

　　#LI-SS1

　　Brookfield Properties participates in the E-Verify process (https://www.e-verify.gov/) to confirm the eligibility of candidates to work in the United States.

　　We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

　　At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.