OhioMeansJobs|Cleveland-Cuyahoga County is sourcing a Community Engagement Specialist for a Workforce Development Company in Cleveland.
Job Title: Community Engagement Specialist
Reports to: D & I Coordinator
Office Location: Cleveland, OH
Wage: Non-exempt; $38,000 to $48,000 a year ($18.27 to $20.07 an hour)
About the Company
Company contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
Primary Objectives of Position: Serve as liaison between businesses/employers andparticipants. Reach out to the community and cultivate relationships with participants,employers, and community agencies to achieve project enrollment goals.
Essential Job Functions:• Develop relationships with community organizations, educational facilities and socialservice agencies to encourage enrollment in workforce center programs.• Conduct outreach presentations as needed with a wide range of audiences includinghigh school students, parents, educators, older adults, transitioning job seekers athalfway houses, etc. Organize training venues, logistics and accommodations as needed.• Identify, develop, and implement strategic outreach and recruitment opportunities toensure proper quantity and quality of talent is available to meet employer needs.• Assist in all aspects of talent acquisition for local businesses and participants including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Deliver training in various classroom formats, using relevant training materials and a variety of media to address the individual needs of learners.• Appropriately connect career seekers to open positions, resulting in employment.• Assist customers in accessing resources to secure employment, training, or othersupportive services to attain self-sufficiency by providing relevant information anddirecting customers to services in an appropriate, timely and efficient manner.• Use computers and printed materials, assist customers in accessing websites and statesystems for labor market information, relevant job search information and otherresources for developing job leads. Select or develop teaching aides, such as traininghandbooks, demonstrations models, multimedia visual aids, computer tutorials andreference works.• Assist individuals with understanding and completing program enrollment processes.• Conduct eligibility assessment• Contact participants and/or employers on a regular basis to verify and documentplacement/retention in employment.• Establish and maintain knowledge of the community and participate in communityevents and other activities including collaborative recruitment strategies withcommunity partners. This may require a weekend and evening work schedule.• Acquire and maintain knowledge of market research tools and the trends in theindustry or sector to appropriately guide and direct career seekers to placement oreducation. Also be able to immediately respond to the needs of customers with support