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Communications Analyst - US Branch Network
Communications Analyst - US Branch Network-August 2024
San Antonio
Aug 26, 2025
About Communications Analyst - US Branch Network

  The Communications Analyst responsible for leading the formulation and implementation of communications across the US Branch Network business. In addition to managing a weekly newsletter with a wide distribution, this individual will play a key role in other communications workstreams including change management, initiative implementation, voice of the employee (VOE), and executive communications for senior leadership.

  Responsibilities:

  Manage a weekly newsletter, as well other critical communications for the US Branch Network business.

  Design, develop, and execute communication deliverables to provide the appropriate level of information to target audiences through a variety of channels, including weekly newsletter, intranet, email, and print.

  Help develop, coordinate, and execute cohesive, comprehensive business and employee communication to assist the US Branch Network Business. This includes executive correspondence, organizational announcements, re-organizations, crisis communication, special events, and more.

  Provide sales assistance by designing and implementing communications and process improvements.

  Support new products, promotions, and projects defined by the business.

  Support communications activities for high profile clients and Senior Leadership.

  Ensure sales team compliance with local regulations.

  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  Qualifications :

  5-8 years of relevant experience in Communications Management, ideally in a financial institution.

  Demonstrated track record of conducting successful, proactive communications programs

  Project/Program Management experience preferred

  Working knowledge of related industry practices and standards

  Consistently demonstrates clear and concise written and verbal communication

  Education :

  Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

  Job Family Group:

  Consumer Sales

  Job Family:

  Consumer Sales Support

  Time Type:

  Full time

  Primary Location:

  San Antonio Texas United States

  Primary Location Salary Range:

  $70,720.00 - $106,080.00

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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