Description

　　Are you interested in creating the future of e-com operations? Do you want to be a part of team building the next $1bn initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business in Amazon Operations to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.

　　Amazon Operations is looking for driven, results orientated and customer obsessed entrepreneurial leaders to improve commercial efficiency. This will be a pivotal role that enables you to have significant business impact through your direct involvement in enabling the Sales and Marketing teams globally as we continue to expand internationally

　　In this role, the Commercial Operations Lead will have experience to innovate, to set priorities, develop and execute strategic plans, and make decisions with significant business impact for Amazon Operations. This role will work closely with Product, Tech, Sales and Marketing, identifying gaps in processes, developing solutions, and tracking and reporting on performance metrics to optimize revenue generation and improve commercial efficiency.

　　Key job responsibilities

　　Develop, implement and scale marketing and sales processes and performance initiatives for Amazon Operations to optimize revenue generation and improve commercial efficiency

　　Partner with the Marketing, Sales, Product and Tech teams to identify areas for improvement and develop solutions to improve sales pipeline conversation and reduce duration

　　Define and manage marketing and sales pipeline metrics (conversion and duration)

　　Set the direction and manage cross-functional projects related to sales processes and performance, ensuring that project objectives are met on time and within budget

　　Lead change management efforts related to sales processes and performance initiatives, ensuring that stakeholders are engaged and supportive of the changes

　　Leadership experience managing a team

　　Develop and maintain strong relationships with internal and external stakeholders, including Sales, Marketing, Operations, and Finance, to ensure alignment and successful execution of sales processes and performance initiatives.

　　We are open to hiring candidates to work out of one of the following locations:

　　Bellevue, WA, USA | Nashville, TN, USA

　　Basic Qualifications

　　Bachelor's degree or equivalent

　　Experience in sales operations program management, with a focus on identifying gaps, driving process improvements and scaling processes to accelerate performance

　　Experience managing pipeline metrics (conversion and duration)

　　Knowledge to lead cross-functional projects and teams, with a track record of successful execution and experience in delivering results

　　Communication and interpersonal skills, with the knowledge to effectively communicate and influence key stakeholders at all levels of the organization

　　Knowledge to work in a fast-paced, dynamic environment with multiple competing priorities

　　Experience in project management tools, Salesforce, as well as Microsoft Office

　　Preferred Qualifications

　　Experience in data visualization tools (Tableau, Quicksight) and SQL

　　Knowledge in analytical and problem-solving skills, with experience developing and managing metrics to track and report on performance

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,900/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.