Commercial Banking Portfolio Manager

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　　Date:Jan 23, 2024

　　Location: New York, NY, US, 10004

　　Company: Popular

　　AtPopular,we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.

　　Are you ready for a rewarding career?

　　Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

　　Come and join our community!

　　Commercial Real Estate I

　　This position is responsible for the effective servicing of a designated commercial portfolio. The Commercial Banking Portfolio Officer provides day to day support to the Commercial Relationship Officers and Team Leaders in ensuring that customers are effectively serviced, their inquiries responded to, and operational situations resolved promptly and efficiently. Given the amount of time the lending team is in the field, this individual is critical to providing consistent quality service in accordance with bank goals to attain growth, reduce losses and increase profitability and customer satisfaction.

　　In this position, you will:

　　Accompany Officer on visit with clients to establish rapport and understand client’s business and commercial relationship with the bank.

　　Research, investigate and resolve customer discrepancies, complaints, and payments.

　　Review and process documentation for loan agreements, borrowing arrangements, renewals and restructures as approved by management.

　　Perform cross-selling of Cash Management products to customer based on analysis of financial statements.

　　Ensure customer's compliance with financial reporting and covenant requirements.

　　Order Appraisals and Environmental Reports as analysis of loan warrants or as directed by Commercial Relationship Officers.

　　Order any revision loan documents, appraisal and environmental documents as determined to complete the documentation.

　　Order any updated Financial Statements; Corp. Tax return and personal tax return from the customers after reviewing file and/or as requested by the Officers.

　　Act as liaison with various units responsible for providing service to the commercial customer including but not limited to the processing of loans, payments, financial analysis, statements, etc. and ensure respective databases are accurate and up to date with customer information.

　　Perform regular visits to customers to ensure Cash Management Services and needs are met.

　　Assist the relationship officers in building effective relationships and trust with clients and/or potential clients by listening to their needs and using that information to understand possible changing situations, needs and desired benefits and educating them about the bank products and services that are most appropriate for their situation.

　　Compile and analyze data and generate management reports with recommendations as needed.

　　Responsible for managing the relationship with third party services.

　　Manage the application of payments on the loan system to conform to the terms of the loan documents.

　　Arrange closings of renewals and restructurings and book same on loan system.

　　Coordinate with management and internal legal counsel to ensure that legal counsel is assigned to cases where representation is necessary.

　　To be considered, you will need:

　　Minimum Required: Bachelor's degree (B. A.) in Business Administration or related field and 5 years’ experience managing commercial credit and non-credit products.

　　JOB RELATED COMPETENCIES:To perform the job successfully, an individual should demonstrate the following competencies:

　　Analytical Skills:

　　Demonstrates attention to detail with strong aptitude for performing complex analysis on large amounts of data from multiple sources.

　　Demonstrates strong math aptitude.

　　Identifies and recommends opportunities and solutions to increase accuracy, optimize resources, improve processes, etc.

　　Develops insightful, value-added, and actionable analyses with detailed explanations regarding drivers of those results.

　　Communication Skills:

　　Presents organized and thorough information and data appropriate for intended audience.

　　Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.

　　Demonstrates group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization.

　　Time Management Skills:

　　Demonstrates follow-up skills.

　　Provides timely and professional support to all internal/external customers and vendors.

　　Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame.

　　Other:

　　Self-motivated.

　　Works with minimal supervision.

　　Establishes and maintains effective, collaborative work relationships both internally and externally.

　　Maintains strict confidentiality.

　　Salary Range Information

　　Our base salary for this position located in New York generally ranges between $123,000.00 and $157,000.00 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.

　　Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

　　If you have a disability and need assistance with the application process, please contact us at [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.

　　As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

　　If you are a California resident, please click here to learn more about your privacy rights.

　　.Popular is an Equal Opportunity Employer

　　Learn more about us at www.popular.com and keep updated with our latest job postings at https://jobs.popular.com/usa/ .

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　　Nearest Major Market:Manhattan

　　Nearest Secondary Market:New York City

　　Job Segment: Real Estate, Compliance, Manager, Business Development, Sales, Legal, Management

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