Description Candidates with a strong sense of ownership and attention to detail might be interested in our Collections Specialist opening. If you're looking to join a growing team, contact Robert Half today to start building your career as a finance professional. This short-term contract / temporary Collections Specialist position is available in the Austin, Texas area.
Key responsibilities
Guarantee payments are processed
Maintain quality customer service and a positive company image by resolving customer account inquiries
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Process bankruptcy filings in the correct manner when received
Yield to all Federal Fair Credit Reporting Act rules and regulations
Record all customer payments to the correct reports
Lead all billing and reporting activities according to deadlines
Attend to inbound and outbound collections calls and correspondence
Oversee and update customer files to ensure data consistency Requirements - Ability to communicate verbally and in writing effectively throughout all levels of the company
Previous experience using accounting software
2-3 years of prior high volume collections experience
Be able to effectively analyze and make decisions on customer accounts
AA or BS/BA in Accounting preferred
Accounts Receivable (AR) experience preferred
Experience with Account Discrepancies
Solid understanding of B2B collections
Foundational knowledge in Collecting Payments
Proven knowledge of Delinquencies
Proficiency in Aging Reports
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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