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Collections Specialist
Collections Specialist-March 2024
City Of Industry
Mar 29, 2026
About Collections Specialist

Description

Monitor account details for non-payment, late payments, and other irregularities.

Perform debt recovery services and initiate collection actions, including tracking delinquent accounts, securing payments, and implementing lean rights when justified.

Negotiate repayment plans with clients while reflecting an understanding of the client's financial capacity.

Contact clients to inquire about overdue payments and clarify the consequences of non-payment.

Maintain up-to-date billing system and account records, ensuring all payments are processed in a timely and accurate manner.

Prepare relevant reports detailing account payment status for management review.

Maintain knowledge of legal requirements and regulations related to collection practices, including but not limited to lien rights.

Manage client relationships in a professional manner during debt collection, ensuring confidentiality and preserving customer goodwill.

Requirements

Bachelor’s degree in finance, business administration, or a related field.

Proven experience as a collections specialist or similar role in the construction industry.

Familiarity with laws and regulations related to debt collection and lien rights.

Excellent negotiation and problem-solving skills.

Strong communication skills, both written and verbal.

Proficient in MS Office, particularly Excel.

Ability to multitask and prioritize tasks in a fast-paced environment.

Detail-oriented and strong organizational skills.

High level of professionalism, patience, and understanding when dealing with delicate situations.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .

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