This position will work on a hybrid schedule: Tuesdays through Thursdays on site at our headquarters in Stow, OH, and Mondays and Fridays from home.

　　You will work to establish payment solutions for past due credit accounts through outbound and inbound customer call interactions via a dialer system.

　　You will work weekdays only, you will be paid every other Friday, and earn hourly wages plus a minimum $300 per month performance bonus. Bonuses are paid monthly and quarterly and average $2,000 per month.

　　WHAT YOU WILL DO

　　Receive outbound calls and/or receive inbound customer calls surrounding commercial past due credit accounts via a dialer system.

　　Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and to advise of proper payment arrangements.

　　Properly document collection actions and status of account.

　　Process electronic debit, credit, and check payments over the phone.

　　Maintain professional interaction with all Matco Tools personnel and customers at all times.

　　Other duties as assigned.

　　6 months of collections experience in a call center environment preferred

　　Motivated, goal oriented, persistent, and a skilled negotiator

　　Must have a high sense of integrity

　　Proven account management skills required in order to create, maintain and enhance customer relationships while resolving past due accounts.

　　Carry out responsibilities with minimal direction and work well in a team environment

　　Must be able to work the 10:30-7:00 pm shift

　　High school diploma or equivalent required

　　LI-JA1

　　Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com.

　　BENEFITS

　　Annual bonuses/incentives (depending on position)

　　Immediate company benefits (medical, dental, vision, life, etc.)

　　401k with company match

　　401k defined contribution after 1 year of service

　　High level of employee engagement

　　Walking path and gym equipment onsite

　　Food trucks on site during the summer

　　Dress for your day - every day casual/jeans

　　Employee discounts

　　15 days vacation + 4 floating holidays + 8 paid holidays

　　Paid maternity & paternity leave

　　Tuition reimbursement

　　Hybrid work environment (2 days remote)

　　Annual Day of Caring for employees to volunteer

　　Discounts on tools

　　Annual team building events

　　WHO IS VONTIER

　　Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .

　　"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."