Position:
Collections Associate - Sign-On Bonus Available!
Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.
A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Arrow Electronics is looking for an experienced collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.
This position requires candidates to work on a hybrid schedule (3 days in office / 2 days' work from home)
What You'll Be Doing:
Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solutionWork with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicableTake appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysisAfter 30 days in your role as Collection Analyst I you will have accomplished Knowledge of your portfolio dynamic and start developing your Credit Acumen. This is your opportunity to collaborate with experts in this field and increase your scope of knowledge in the Electronics Component Business with an industry leader, If you want to be on the front lines of change and have access to cutting edge tools , techniques and develop yourself in a corporate finance environment, then this role will be perfect for you and your career.The Skillset you will be acquiring throughout your first years will prepare you for further career development as we have growth opportunities within our field such as: Credit and Collection Analyst, Credit Analyst, Associate Managers, etc. and also become a valuable individual for other businesses within Arrow.
What We're Looking For:
Typically requires an Economic/Admin related College Degree and 1-4 years of experience in Collections or High school graduate with equivalent related experience. Desirable to have related certification in finance/business etc.Strong negotiating abilitiesConfident in making and taking calls.Excellent verbal and written communication; fluent in EnglishAbility to work independently with little or no guidance.Ability to build and maintain effective business relationships with clients.Demonstrated experience and proficiency with Microsoft ExcelEven Better if You Have:Experience with Oracle or other ERP systems
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating daysVision and Dental InsuranceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!
Apply Today!
Hiring Range/Hourly Rate:
$20,000-$27,500 monthly
Sign-on bonus of one month's salary, if you successfully complete the hiring process, paid in 1- 2 payroll cycles and consent of Bonus agreement.
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc. Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
Location:
MX-JAL-Zapopan, Mexico (Office)
Time Type:
Full time
Job Category:
Accounting/Finance