EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

　　For more than 50 years, GOBI has been the global leader in meeting the collection development, acquisition, and technical service needs of research and scholarly libraries and their consortia. Currently, we are looking for a dynamic, motivated individual to join our sales team on a full-time basis in the role of Collection Development Manager for the territory of New York, New Jersey and eastern PA. GOBI was acquired by EBSCO Information Services in February 2015.

　　Your Opportunity

　　As Collection Development Manager you will be responsible for maintaining business with current customers and growing the territory with new business by identifying and selling all academic products and services offered by GOBI. Through a consultative sales process, the successful candidate will provide library workflow solutions designed to increase library efficiency, retain current sales, generate and pursue new business opportunities, and build customer loyalty. Position is territory-based and currently 100% remote but will require overnight. Overall travel is estimated at 50%.

　　What You’ll Do

　　Identify new sales opportunities, while retaining current business, within existing accounts in the assigned territory by developing strong relationships with customers and prospects

　　Recommend product and workflow/service solutions to increase library efficiency by providing support, training, information, and data driven guidance to assigned libraries

　　Facilitate collection development process between GOBI and the library customer through the creation and maintenance of approval book and slip profiles and implement new collection methods such as demand-driven selection, evidence-based acquisitions and ebook-preferred approval plans

　　Manage the sales process utilizing internal resources including Customer Relationship Management (CRM) software, GOBI ordering platform, technical service and collection development applications and interfaces.

　　Prepare required territorial reports such as sales call reports, competitor data, territorial strategy, and expense reports on a weekly basis and make recommendations to libraries by collecting, analyzing, and summarizing information

　　Communicate and interact with multiple departments and business units (Operations, Information Systems, Distribution, Continuations, Customer Service, Publisher Relations, Human Resources, Technical Services, Senior Management, Accounting) to ensure adherence to customer requirements

　　Develop new or improved products or service by remaining current on industry trends, market activities, and competitors

　　Your Team

　　You will be welcomed as a member of the GOBI Collection Development Manager team, which is made up of about 15 experienced librarians and sales professionals and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a GOBI Collection Development Manager as well as support for your development and career growth at EIS.

　　About You

　　5+ years of experience in library or publisher industry, or equivalent combination of education and experience

　　Knowledge of library technical services, publishing, collection development, integrated library systems, and other bibliographic databases

　　Significant experience with Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams)

　　Excellent communications skills, oral and written, and public speaking experience

　　What sets you apart

　　Self-motivated, critical thinking skills, well organized, detail-oriented, flexible, and creative, and thrives in a fast-paced environment

　　Experience working remote or in a home office

　　Must have a valid driver’s license

　　Based in New York, NJ, eastern PA or close access to the states.

　　MLS degree preferred

　　Our Offer to You

　　Target Annual Compensation Range: $81,900 – $117,000. This Pay Target range includes a typical sales commission based on retention and growth. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

　　EBSCO provides a generous benefits program including:

　　Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts

　　Retirement Savings Plan

　　Paid Parental Leave

　　Holidays and Paid Time Off (PTO)

　　Tuition Reimbursement

　　Mentoring program

　　And much more! Check it out here: https://www.ebsco.com/about/benefits

　　We work hard to embrace diversity, equity and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day.  We have a wide representation of employee resource groups.  To learn more, visit https://www.ebsco.com/about/diversity-equity-inclusion 

　　*The EBSCO Way *

　　At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit https://www.ebsco.com/about/culture .

　　We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

　　We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.