Clinical Training Coordinator

　　Salem, MA (http://maps.google.com/maps?q=47+Congress+Street+Salem+MA+USA+01970)

　　Job Type

　　Full-time

　　Description

　　Opportunity Overview

　　North Shore Community Health (NSCH) is an industry leader in the exceptional delivery of community healthcare. We are looking for a full-time Hybrid clinical training coordinator. This position entails working with the Director of Clinical Training to coordinate training and educational meetings for clinicians. They will create and organize an onboarding schedule for Clinicians, including Per Diem Clinicians, Interns/Students precepting, and maintaining Per Diem timecards. The Clinical Training Coordinator is expected to assist the Chief Medical Officer with administrative tasks.

　　The Organization

　　North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides:

　　Comprehensive primary care.

　　Dental services.

　　Behavioral health care.

　　Care management.

　　Pharmacy services.

　　Substance abuse disorder treatment.

　　Nurse care management.

　　Insurance enrollment assistance.

　　NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts. NSCH collaborates with Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy for behavioral health services.

　　As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits. These include health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and other appealing benefits.

　　We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

　　Mission

　　North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.

　　Vision

　　Healthy People | Vibrant Communities

　　Values

　　Accountability

　　We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

　　Integrity

　　Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

　　Empathy

　　Empathy is a deep appreciation for another’s situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

　　Courage

　　We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

　　Respect

　　NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

　　Commitment

　　NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

　　EEO Statement:

　　We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people at all job levels in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

　　https://www.nschi.org/wp-content/uploads/2022/03/nsch_eeo-policy-statement-dec-2021.pdf

　　Responsibilities

　　Clinical Training Tasks:

　　Act as a liaison with the Maven Project to coordinate mentorship meetings and other educational sessions. The Maven Project is an organization that addresses inequities in health care by connecting clinicians at safety net clinics with expert physician volunteers for medical advice, mentorship, and education, giving clinic patients rapid access to high-quality specialty care.

　　Collaborate with operations coordinates and maintain the clinician and mentor schedules to ensure blocked times are used appropriately.

　　Coordinates meetings for new providers with preceptors, etc....

　　Aid in onboarding all clinical staff specifically with scheduling and coordinating meetings.

　　Aid the Director of Clinical Training in setting up clinical training and coordinate guest speakers and educators.

　　Ensures all training information and material is disseminated after the education session.

　　Manage and coordinate the meeting cadence for all clinical staff, including guild meetings for Clinicians, RNs (Registered Nurses), and MAs (Medical Assistants).

　　Collaborate with Population Health to organize meetings for clinicians to review quality metrics.

　　Collaborate with the Compliance and Credentialing and the Director of Clinical Training to schedule Peer Review sessions for Clinicians.

　　Create and maintain a SharePoint site containing clinical education content, training, and other resources.

　　In collaboration with the Director of Clinical Training, this person will conduct an annual provider survey to assess the clinical education needs.

　　Administrative Tasks:

　　Complete timecards for per diem Clinicians.

　　Maintain Per Diem Scheduling, including basket coverage and onsite clinical work.

　　In collaboration with the Practice Manager, coordinates staffing for Saturday clinic.

　　Act as administrative support for Per Diem Clinicians, such as managing call-outs and schedule changes.

　　Assist the Chief Medical Officer with scheduling as needed.

　　Requirements

　　Minimum of High School diploma or equivalent.

　　Experience in a healthcare or clinical setting is a plus.

　　Previous experience in a coordination or administrative role, with a preference for involvement in clinical training or education programs.

　　Exceptional organizational and multitasking abilities.

　　Strong communication skills, both written and verbal.

　　Attention to detail and accuracy in maintaining schedules and records.

　　Proficiency in using Microsoft Office Suite is required, and EPIC is a plus.

　　Familiarity with scheduling systems and coordination tools.

　　Collaborating effectively with various stakeholders, including clinicians, mentors, and operational staff.

　　Knowledge of healthcare compliance and credentialing processes is a plus.

　　Experience in managing and updating SharePoint sites.

　　Ability to effectively coordinate mentorship meetings, educational sessions, and training schedules.

　　Experience in organizing and disseminating training materials and information post-education sessions.

　　Skill in coordinating and managing meetings for different clinical staff groups, including guild meetings and quality metric reviews.

　　Ability to create and maintain a SharePoint site and utilize other relevant technologies for administrative tasks.

　　Collaborative team player with the ability to work with diverse teams.

　　Empathy and understanding of the needs of clinical staff.

　　Professionalism in handling confidential and sensitive information.

　　Flexibility to adapt to changing priorities and demands in a healthcare setting.

　　Completion of all required NSCH trainings.

　　And other duties as assigned.

　　As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and prehire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please get in touch with the Human Resources Department at [email protected].

　　At North Shore Community Health, our commitment lies in fostering a diverse workforce. If you're enthusiastic about this position but feel that your previous experience aligns differently with every requirement in the job description, we still encourage you to apply! Your skills could be a great fit for this role or other opportunities within North Shore Community Health.

　　Living on the North Shore

　　With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene.

　　For Information Please Contact:

　　Talent Acquisition Department

　　North Shore Community Health

　　[email protected]