Clinical Application AdministratorJob LocationsUnited States-OH-CincinnatiCategoryIT Infrastructure & SupportJob SummaryDue to our continued growth, we are in search of qualified and focused individuals for a vital role in our Information Technology department. Our Clinical Application Support role works closely with multiple departments to help identify technical and user support issues of our internal software applications. This position will assist in troubleshooting, problem resolution and end user training. In addition, you will collaborate with our software engineers while providing exceptional support for both our internal and external users.ResponsibilitiesAct as a liaison between end users and application development teams while maintaining the interests of end users;Develop and implement approaches for the use of software applications as they apply to individual users and study teams;Interpret study protocols, protocol amendments, and other relevant operational documents for system set-up;Import data between systems;Work with internal and external users to ensure file formats meets systems requirements for to import data files;Write tSQL queries to interact with reporting database when setting up data feeds and integrations, andPerform other system-related tasks to meet company objectives.QualificationsBachelor's degree in Information Systems (or a related field) or Life Sciences and 3 years of experience in the clinical research industry or 3 years of experience as a system administration in a health care field;Good organizational skills, very detail oriented, flexible, and possess good communication skills;Ability to interact with staff and external users from multiple countries;Must be able to work concurrently on several projects, each with specific requirements that may differ from project to project;Demonstrated ability to learn new technologies/applications;Familiar with field's concepts, practices, and procedures; andKnowledge of Microsoft Windows operating systems.Medpace OverviewMedpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.Why Medpace?People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.Cincinnati PerksCincinnati Campus OverviewHybrid work-from-home options (dependent upon position and level)Competitive PTO packages, starting at 20+ daysFlexible work hoursDiscounted tuition for UC online programsCompany-sponsored employee appreciation eventsEmployee health and wellness initiativesCommunity involvement with local nonprofit organizationsCompetitive compensation and benefits packageStructured career paths with opportunities for professional growthPartnership and discount with onsite childcareDiscounts on local sports games, local fitness gyms and attractionsOfficial Sponsor of FC CincinnatiModern, ecofriendly ca