Every day we provide vital information that helps our clients and patients understand their health. Our team of expert pathologists believe in a collaborative approach to patient care centered on outstanding quality diagnostics and service to the Northwest medical community. Not only do we bolster our community, but we also provide numerous resources to our employees which help bring balance to the complexities of work and personal life through our wellness programs. If you are passionate about helping people and have a drive for service, then Incyte Diagnostics could be a great next career step!We offer a competitive compensation and benefits package* which includes medical, dental, and vision benefits, life and disability benefits, a retirement plan, paid holidays, PTO/vacation benefits, and floating holidaysSummary: Seeking a Client Services Specialist (or Client Resolution Specialist) to field calls from our Clients: is responsible for responding to and following through on client inquiries, issues, and concerns in a timely and accurate manner. Additionally, the CS Representative will troubleshoot for marketing personnel and be a liaison for marketing reps and clients and may serve as the first contact for guests, clients, patients and vendors and must represent Incyte Diagnostics in a professional manner.Schedule: Flexible schedule is a must: willing to work approximately 6 hours, during the weekResponsibilities:Management of multi-line telephone systemGeneral receptionist dutiesClient Services interaction in utmost professional mannerMarketing supportQualificationsHigh school diploma, or equivalentCustomer service experience, requiredIntermediate Word & Excel skillsMulti-tasking ability & ability to troubleshoot and resolve problemsProfessional and courteous phone skills - a mustProficiency with computer and operating systemsKnowledge of PowerPath software, preferredMinimum one year experience in a medical office or Laboratory, preferredKnowledge of medical terminology or Anatomy and physiology knowledge, preferredIncyte Diagnostics is an EOE, including disability/veteransCompensation is commensurate with experience and/or education. Full benefit details can be found here: *The benefits package offered is dependent upon the FTE and employment status.Other career options:Incyte Diagnostics is an EEO employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity