Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain extraordinary talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately create customer value.

　　Responsibilities:

　　- Act as the front line; supporting members of the team and management to maintain and grow our client base

　　- Update and monitor internal reports to ensure the timely and efficient progress of each client mailing and departmental projects

　　- Act as a client advocate and interface between all departments

　　- Monitor the effectiveness of systems, policies and procedures and makes appropriate recommendations to ensure daily operations are efficient

　　- Use experience to support the developmental needs of fellow associates

　　- Act as a role model to other associates in consistent implementation of standard methodologies with regards to client interactions and departmental procedures

　　- Participate in ongoing projects, including drafting written requirements or procedures as requested

　　- Research and respond, in a timely manner, to requests all client requests and inquiries

　　- Partner internally, as well as with other departments, to continually add efficiency to the day to day processes as well as to increase client satisfaction

　　- Participate in offseason training and projects

　　Qualifications:

　　- Possess 2+ years' experience in a senior client relations/project administrator role or equivalent

　　- BA/BS degree preferred and/or equivalent work experience

　　- Excellent written and verbal communication and interpersonal skills

　　- Excellent negotiation and analytical skills

　　- Ability to prioritize effectively, multitask, and manage time appropriately with keen attention to detail

　　- Proficiency in Microsoft Office Suite

　　- The ability to work in a highly collaborative and dynamic environment

　　- Communicate effectively and efficiently across departments, with staff, senior management and clients

　　- Provide extraordinary client service to our clients and associates

　　- Maintain favorable client relationships in order to identify additional service needs

　　- Ability to work well independently as well as part of a team

　　Locations: Brentwood, New York