Job Description:

　　CLIENT ACCESS REPRESENTATIVE - CUSTOMER SERVICE

　　Marshfield, Missouri

　　Full Time (40 hours)

　　Monday through Friday - Day Shift

　　The Client Access Representative is responsible for receptionist and clerical duties in our clinic and will schedule clients, collect payment, and maintain current and updated client paperwork. The Client Access Representative is the face of the organization for all visitors and is responsible for the first impression we make.

　　Job Duties:

　　Provide excellent customer service to all clients, staff and leadership team

　　Represent BBH in a professional, collaborative and relevant manner

　　Schedule/reschedule client appointments

　　Client Intake paperwork

　　Collect client cost share for appointment

　　Work with provider on provider cancellation lists

　　Maintain and update provider cancellation lists

　　Correctly fill out daily deposit logs

　　Scan documents to the chart

　　Qualifications:

　　High School Diploma or equivalent

　　Previous customer service experience (preferred)

　　Microsoft Office Suite experience

　　Ability to work with computers

　　Excellent typing skills

　　Excellent organizational skills

　　CLIENT ACCESS REPRESENTATIVE

　　CUSTOMER SERVICE

　　We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

　　Burrell is a Smoke and Tobacco Free Workplace.

　　About Brightli

　　Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

　　Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell) and Preferred Family Healthcare (PFH). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

　　Brightli Snapshot

　　200 locations

　　4 states

　　19 subsidiaries and/or affiliates

　　5k+ employees