Who We Are For over two decades, The Falcon Group’s mission has been to understand our client’s variety of needs, while keeping to their anticipated budget and exceeding their desired results. The Falcon Group’s services include Architectural Services and Civil, Structural, Construction & MEP Engineering Services, and much more.The TeamHere at The Falcon Group, with 150+ experts, we have made it our mission to deliver exceptional customer service to our diverse client base (multifamily, industrial, commercial, and retail buildings, insurance industry, hospitality & healthcare). With multiple offices across the East Coast, and licensed in NJ, PA, NY, DC, DE, CT, FL, MD, VA and MI, the firm is rapidly growing, so we are always looking to recruit talented professionals. Whether you are looking to hone your craft or pick up new skills and specialties, The Falcon Group is a team to support your professional and personal growth.The RoleJob SummaryImmediate opening for a talented System Administrator to work in a fast-paced work environment within The Falcon Group. The System Administrator is responsible for assisting employees with technical issues or questions relating to computer hardware or software devices while maintaining confidentiality, system integrity and delivering exceptional customer service. Also assists with implementing and maintaining new technology, infrastructures, maintaining existing information systems, upgrading current software, databases, and networks, as well as enforcing company standards.Responsibilities and Duties:Performs system administration activities on all computer systems.Assists the IT Manager with maintaining external network connection and service.Installs and updates operating systems and third-party software.Sets up new user accounts; closes out old user accounts; ensures system security via passwords and other methods.Performs preventative maintenance procedures; performs system troubleshooting to isolate and diagnose common system problems.Performs software backups and maintains archive of source codes.Assists with processes and procedures; supports all personnel as they use system procedures.Maintains computer-related hardware and peripherals.Analyzes system usage; investigates opportunities for performance improvement.Investigates and thoroughly understands developments in systems administration and computer technology.Assists with installing, deploying, and upgrading system hardware and software components as required.Trains and reviews policies and procedures with new hires. May occasionally travel to remote office for assistance.Performs other related duties as assigned by management.QualificationsEducationBachelor’s degree from an accredited four-year college or university in Information Technology or related field.Work ExperienceThree to Four years of experience, and/ or training, or equivalent combination of education and experience.Licenses and CertificationsValid United States Driver’s License required, as this position may require some travel.SkillsStrong analytical and problem-solving abilities.Highest level of professionalism and discretion when handling confidential information. Strong technical skills.Attention to detail.Excellent written and verbal communication skills.Ability to work under pressure.Present themselves in a professional manner at all times.Strong customer service skillsWorking knowledge of the following programs/systems:Windows 10/ Windows Server 2012/16MS Office (Word, Excel, Outlook, etc).Citrix XendesktopMicrosoft Active DirectoryAbility to work independently as well as part of a team.Ability to be on call and work over and above the regularly scheduled work hours.EMPLOYEE BENEFITSWe offer competitive salaries, professional work environments and a comprehensive benefits package. Benefits include:Medical, Dental and Vision coverage, where we pay a portion of the premiums.Supplement Insurance Options- Life, AD&D, Legal Plan, Pet Insurance, Critical Illness, Hospital Indemnity and Accident Plans. Fully Company funded Short-Term & Long-Term Disability benefits.401K- A retirement program where we provide a match up to 3%.We offer Paid Holidays, Paid sick time and Vacation days.Employee Referral Program.Employee Recognition Program.Continuing Education Reimbursement.Professional Licensing Assistance.Jury Duty Leave.Maternity/Paternity Leave.Mobile Phone Reimbursement/ discounts. Employee Assistance Program.Workers Compensation.Equal Opportunity Employer/ Veterans/ Disabled