Company Overview

　　At SproutLoud our people and culture are central to our success. You’ll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development. SproutLoud won the 2022 Top Workplace award, marking the 9th time the company has been recognized as one of the best employers in South Florida, based on anonymous employee feedback.

　　SproutLoud is a Software plus Services platform that services the local marketing needs of large organizations. Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.

　　Identified by Forrester Research as the Third Stage for sales and marketing leaders, SproutLoud is on the forefront of the TCMA industry. We need a great team to help us execute - so come join us!

　　Overview:

　　The Claims Coordinator is an integral member of the Claims team and is responsible for the day to day administrative support of the Claims Team as well as the Media Finance vendors.  This person should be self-motivated, adaptable, and eager to learn; with a strong ability to multitask and prioritize while maintaining a positive attitude.

　　Responsibilities:

　　Monitor and manage the Claims portal within SproutLoud Application

　　Audit claims to ensure compliance within Brand Guidelines

　　Approve claims for payment

　　Soft decline claims and request additional information

　　Decline claims for failure to follow Brand Guidelines

　　Process claims for payment

　　Provide support to Media Finance Accounting Clerks as needed

　　Correspond with Account Manager team members, as needed

　　Become fully educated and continue education upkeep with SproutLoud Technology, features and functionality

　　Perform other duties, special projects and tasks, as needed

　　Requirements:

　　Fluent in English

　　Exceptional organizational skills

　　Ability to multi-task

　　Detail oriented with a forensic mindset

　　Ability and willingness to learn new systems, applications, and processes

　　Ability to thrive in a fast-paced environment

　　Strong interpersonal and communications skills

　　What do we offer

　　Joining a 9X Award Winning Best Place to Work - 5 consecutive years

　　Phenomenally high e-NPS scores - just check out the career portion of our website

　　An opportunity to join an industry leader with solid growth (and aspirations to become much bigger).

　　No Jerks on your team

　　The ability to work on a truly innovative product that evolves with our market’s needs.

　　The ability to work and grow among a team of fun, kind and passionate people.

　　A prime location in Fort Lauderdale, Florida; Medellin, Colombia; and, Monterrey, Mexico

　　Competitive salary scaled to your experience

　　17-23 days of PTO; Sick leave as you need it

　　1 month sabbatical at 6 years

　　Medical, Vision and Dental Insurance Plans

　　A fast-paced environment where you can make your mark!

　　The ability to work and grow among an incredible team

　　Our values

　　Delight the Customer: We understand that consistently meeting expectations creates a positive experience.

　　Be the Force of Change: Continuous improvement is a shared responsibility. And it starts with you.

　　Jerk Free: We don’t take ourselves too seriously. We are humble with no hidden agendas. We demonstrate respect and integrity.

　　Do What You Say: Follow-up and follow-through. We hold ourselves and each other to this standard.

　　One-Mission; One Team: We always work together, within and across teams, to accomplish our mission.

　　Interview process

　　Our five steps recruiting process lasts a total of 2 weeks:

　　Step 1 - Meet and greet with a recruiter or hiring manager; followed by some brief assessments

　　Step 2 - Top-Grading, 2-hour interview with 2 Hiring Managers

　　Step 3 - In-person meetings (one day in total) with your peers, direct reports and/or team leads

　　Step 4 - (Position Dependent) An activity or exercise to understand how you think

　　Step 5 - Reference checks

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