Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2023 Inc. Best Workplaces Honoree, member of the Microsoft Inner Circle, and award winning Microsoft Solutions Partner for Business Applications and Modern Work, we’ve developed a proven process for project delivery, a laser focus on long-term support to empower our clients’ success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation time, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all.

　　Our team is dedicated to helping customers get it right when it comes to software implementation and technology. We play as hard as we work, we embrace every opportunity to learn and share our success. What are you waiting for? Join us!

　　Stoneridge Software is looking for an experienced, strategic leader to lead our Sales and Marketing teams as our Chief Revenue Officer (CRO). This individual will be responsible for the overall success of our sales, marketing, and other revenue driving functions. The Chief Revenue Officer will champion our client centric value, leading to our goal of being the most sought-after Microsoft Cloud Partner for Business. The CRO will also serve as an executive member of the Stoneridge Software Leadership Team, attend board meetings, and participate in the overall governance of the organization.

　　A Day in the Life

　　Lead, Manage, and Drive Accountability for the Sales & Marketing Team:

　　Inspire and motivate the team via the company vision by providing clear direction and opportunities for the team to thrive.

　　Set clear goals and accountabilities for each team member, help define execution plans and remove roadblocks.

　　Develop and maintain a sales and marketing scorecard to report on progress, identify trends, and adjust the business as needed to achieve goals.

　　Manage the team to high performance standards and results.

　　Sponsor change within the team.

　　Run the weekly sales and marketing leadership meeting; surface and solve priority issues, create action items for any follow ups, and ensure key priorities are moving forward through structured projects and initiatives.

　　Develop variable compensation plans which incent the team towards meeting and exceeding targets.

　　Hold the team accountable to standards and expectations; example is the team's proper use of systems and tools to ensure that our scorecard is accurate and a meaningful depiction of the company’s revenue.

　　Apply a client and prospect centric approach to dealing with external parties and assist with concerns or escalations as they arise.

　　Ensure the team is staffed appropriately to drive the business and meet company objectives.

　　Set aside time for self-development by attending training or self-learning on key subjects.

　　Sales Strategy & Execution:

　　Set the sales strategy for the company.

　　Create the sales plan along with Directors of Sales and Pre-Sales.

　　Provide executive support to the sales team to enable successful execution of the sales plan.

　　Help drive key client and prospect pursuits.

　　Create and foster key relationships with Microsoft, key ISVs, and other business partners to help build our brand and win new business.

　　Drive new business ventures to expand the business (geography, product, industry, etc).

　　Accountable for contract and document management for sales team.

　　Marketing Strategy & Execution:

　　In partnership with the leadership team, set the marketing strategy for the company, including collaboration with key directors for input and alignment.

　　Create the marketing plan along with the Director of Marketing.

　　Provide executive support to the marketing team to enable successful execution of the marketing plan.

　　Build and foster key relationships with Microsoft, key ISVs, and other business partners to generate new business opportunities / leads.

　　Partner with delivery team to define service offerings; sponsor and champion new offerings internally and externally.

　　Financial Results:

　　Build an aggressive but realistic budget for the sales and marketing team.

　　Achieve revenue and budget goals.

　　Set rates and rollout periodic rate increases.

　　Review and approve all credit or discount requests.

　　Preferred Qualifications

　　Bachelor’s degree, preferably in Management or IT-related field

　　10+ years Sales and Marketing leadership experience (preferably within the Microsoft ecosystem)

　　Proven success directly managing a team and mentoring team members

　　Strong understanding of organizational change management considerations for large technology projects 

　　Experience establishing, leading and communicating strategic recommendations to all levels of an organization

　　Strong interpersonal skills, and ability to establish and maintain effective working relationships within and outside of Stoneridge 

　　Ability to work primarily independently and concurrently manage multiple projects 

　　Ability to work collaboratively for the best interests of the business and the team

　　Communicate effectively in writing and verbal communication in English with audiences of all levels

　　Work Location: This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan).

　　Travel Required: Incumbent is expected to regularly meet with client teams across the United States and Canada will be asked to attend industry events from time to time.

　　Health and Wellness

　　Medical Insurance (premiums for employees paid for by the company)

　　Dental Insurance

　　Vision insurance

　　401(k) contribution program (US) or RRSP Benefits (Canada)

　　Life insurance

　　Disability Benefits

　　Paid parental leave

　　Paid flexible time off

　　Paid sick time (US) or floater days (Canada)

　　Paid holidays

　　Flexible work schedules

　　Mobile/internet reimbursement

　　Employee and family assistance program

　　Learning and development allowance

　　Employer charitable contribution

　　Social wellness clubs

　　Professional coaching

　　Paid business mileage

　　Home office and wellness allowance (US Only)

　　HSA contribution (US Only)

　　We live and breathe our core values:

　　Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

　　They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

　　Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members.

　　We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.