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　　This position reports to the Accounting Supervisor and assumes a variety of responsibilities within the Cash Processing team. This team is responsible for ensuring the integrity and accuracy of customer billing statements, payment postings, write-offs and transactional reconciliations while maintaining excellent internal and external customer service. Key accountabilities are building strong working relationships, confidently communicating (verbal and written), impeccable time management skills, analyzing data to draw conclusions and maintaining quality assurance.

　　JOB RESPONSIBILITIES

　　Technical and Compliance

　　Resolve internal customer issues via email and phone

　　Achieve quality, accuracy and timely delivery of processes

　　Ensure the processes are efficient and in compliance by designed controls

　　Maintain process workflows and ensure documentation is current

　　Operate in accordance with internal and external regulations and procedures

　　Use Outlook productivity tools, Excel formulas, pivot tables and charts, SQL database queries, MS Access databases

　　Constant focus on process improvement

　　Provide status updates regularly

　　MINIMUM Requirements

　　Education

　　High School Diploma or equivalentExperience

　　Three (3) years customer service, cash management and banking experience

　　Cash posting experience required

　　Knowledge, Skills and Abilities

　　Competent knowledge with Microsoft Office: Outlook, Access, Excel, Word, PowerPoint and SQL

　　Strong internal and external customer focus

　　Strong interpersonal skills, ability to gain confidence and cooperation of others; must be able to interact with individuals of varying levels and abilities

　　Strong work ethic with an ability to work in a high volume , fast-paced, frequently changing environment

　　Ability to work in teams across international borders

　　Innovative, forward-thinking and results driven

　　Work CONDITIONS

　　When considering the work hours associated with this job, the following factors may apply:

　　Work Environment

　　Standard business dress requiredWork Postures

　　Sitting continuously for many hours per day, up to 6 hours per dayPhysical Demands

　　Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours

　　Working a number of evenings each month to clear backlogPostal Code: 77019

　　Category (Portal Searching): Finance and Accounting

　　Job Location: US-TX - Houston

　　Job Profile ID: C00842

　　Time Type: Full time

　　Location Name: SCI Corporate Office