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Case Manager, Outreach
Case Manager, Outreach-March 2024
Jamaica
Mar 29, 2026
About Case Manager, Outreach

  Case Manager, Outreach

  S2H BQ - QUEENS, 100-30 Atlantic Ave, Jamaica, New York, United States of America

  Req #2261

  Thursday, January 4, 2024

  ABOUT US: - We believe that everyone deserves a home!

  Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

  But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

  Breaking Ground’s Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed.

  Reporting to the Clinical Coordinator, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

  This position has a 35-hour work week.

  ESSENTIAL DUTIES:

  Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals

  Conduct psychosocial evaluations

  Connect clients to psychiatric services

  Connect clients to medical treatment and substance use treatment facilities when applicable

  Obtain identification, public benefits, and other applicable income sources for clients

  Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans

  Prepare all documentation for housing applications

  Assist and counsel clients in the process of obtaining permanent housing

  Maintain record keeping in compliance with agency standards as well as those of City and State agencies

  Intervene in crisis situations

  Escort clients to appointments when needed

  Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures

  Performs other related duties as assigned

  MINIMUM QUALIFICATIONS:

  Bachelor’s Degree or equivalent work experience

  Two years of experience working with homeless adults and substance abuse issues preferred

  Experience with harm reduction and motivational interviewing techniques strongly preferred

  Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment

  Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

  Excellent writing and communication skills

  Bilingual Spanish/English is preferred

  Compensation: $24.73 - $24.73 / Per Hour

  Compensation: $45,008.60 - $45,008.60 / Per Annum

  As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.

  EOE/M/F/Vet/Disabled

  Other details

  Pay Type Hourly

  Min Hiring Rate $24.73

  Max Hiring Rate $24.73

  Apply Now

  S2H BQ - QUEENS, 100-30 Atlantic Ave, Jamaica, New York, United States of America

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