Case Manager - ESS

　　Job Details

　　Level

　　Entry

　　Job Location

　　1099 Jay Street - Rochester, NY

　　Position Type

　　Full Time

　　Education Level

　　Associates Degree

　　Salary Range

　　$19.00 - $20.00 Hourly

　　Job Shift

　　Day

　　Job Category

　　HIV/AIDS Services

　　Description

　　General Description

　　Provide supportive case management services to individual living with HIV/AIDS within multiple counties surrounding and including Monroe County, ensuring client’s access to and maintenance of medical care.

　　Essential Duties and Responsibilities

　　Complete initial intake and assessment paperwork for eligible participants and obtain required AIDS Institute eligibility documents to ensure grant qualified eligibility.

　　Provide case management, including completing reassessment and obtain essential documents within required time frame.

　　Assist with engaging clients into care and treatment to improve their health outcomes and achieve viral suppression.

　　Address and work to remove barriers to enable client access to all necessary components of health care, including but not limited to mental health and substance use services.

　　Maintain high quality and timely documentation in electronic data bases, including but not limited to AIRS.

　　Submit copies of electronic data base entries to supervisor bi-weekly to ensure accuracy.

　　Work collaboratively with ESS team to engage clients to receive appropriate care, treatment, and supportive services with the overall client centered goal of viral suppression and self-management.

　　Meet with each client and maintain telephone availability for clients based on client need (minimum weekly contact.)

　　Conduct and/or participate in multidisciplinary case conferences; coordinate services and referrals with both service and clinical providers that facilitate a client’s engagement and retention in care.

　　Oversee implementation of service plans to the satisfaction of the individuals served.

　　Assist individuals with accessing services for medical care, financial benefits, housing and psycho-social needs.

　　Provide client with information, support, advocacy, referral and linkage to services to promote independence and self-sufficiency.

　　Negotiate and advocate on behalf of clients for services that support independence; the overall goal for clients will be to transition to Health Homes or another provider.

　　Participate in collaboration meetings, team meetings, AIDS Institute provider meetings, and case conferences.

　　Assist in completing mandatory and required reports for program by funder and supervisor respectively.

　　Provide crisis intervention as needed with clients.

　　Represent Catholic Charities Community Services on appropriate boards and committees as assigned or approved by supervisor.

　　Participates in relevant Agency meetings and/or trainings

　　Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.

　　Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse

　　Other duties as assigned

　　Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

　　Qualifications

　　Education: B.A. or B.S. Degree, with 2 years of experience working in the filed of HIV/AIDS, behavior health, substance abuse, health education, or other chronic illness.

　　Cultural and linguistic competence for the target population. If position requires bilingual skills to be used, additional compensation will be offered. A combination of education and experience may be substituted at the discretion of the Executive Director.

　　Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

　　Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

　　Additional Requirements:

　　Familiarity with regional HIV primary care, mental health, substance abuse and other services and resources.

　　Possess an understanding of community level work and the importance of collaborating and coordinating with other organizations.

　　Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.

　　Possess excellent verbal and written communication skills.

　　Previous experience working with diverse populations, including low to moderate-income families

　　Ability to prioritize assignments, plan, and complete work projects with minimal direction,

　　An ability to work efficiently and effectively and meet deadlines,

　　An ability to work under pressure,

　　Excellent verbal/written skills,

　　Ability to maintain confidentiality,

　　Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.

　　Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,

　　Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.