Company Description

　　We are PXP—the future of creative production. We’re the click-drivers and the antidote to “the skip”, building stronger connections between brands and people. We are smart creatives, fearless explorers, and solution finders. Our ambition drives us to influence the world by helping brands become cultural icons.

　　https://www.pxpstudios.com

　　Job Description

　　Role: Account Supervisor

　　Department: Account Management/Production

　　Location: Chicago, IL

　　This role is for an Account Supervisor who will work as the primary point of contact for one of the fastest-growing grocery retailers in the US. The role involves mapping and understanding the calendar year of weekly inserts, themes, and products, and developing a brief that ensures we leverage brand, tone & voice through strategic content storytelling from image capture to delivery of final tactics. The Account Supervisor will work as an integrated account leader to ensure brand and content consistency.

　　The ideal candidate should have a strong print-to-strategy background and be able to provide a point of view steering asks to opportunities for digital content creation from capture to channel execution. Currently, print is the leading channel for this client and is critical in strategy to execution driving content for other channels and partners.

　　The candidate should have a passion for our maker culture and for our Publicis Groupe Power of One delivery model, where multiple agency teams work together seamlessly to deliver to the client.

　　Responsibilities:

　　Act as the primary point of contact with clients, agency partners, and internal teams to plan and deliver projects

　　Communicate with the client regularly to set expectations, update deliverables and refine processes

　　Builds strong, trusting client relationships that go beyond social and build hunger for bold, untested ideas

　　Leads initiatives to solve client's business issues

　　Acts as liaison between client and studio to coordinate timely completion of jobs

　　Gathers all pertinent project specs and information from client

　　Formulates and manages the production process within the agreed timeline

　　Leads and manages a team of Program Managers

　　Meets regularly with Program Managers to align how jobs will be produced

　　Works effectively with the team to determine timelines, processes and budgets

　　Identifies and promotes production efficiencies throughout projects

　　Ensures quality of deliverables throughout the production process

　　Develops and maintains an understanding of photography, content creation, and post production.

　　Solicits the input of others and makes everyone feel like a key part of the team

　　Creates a positive team culture, reconciles a variety of perspectives and brings them to collective agreement and action

　　Deals well with conflict, stands up for own viewpoints, actions or decisions, even in the face of strong disagreement, to skillfully overcome objections

　　Is concerned with the Studio's financial performance and profitability, and is alert to opportunities to grow the business

　　Locations & Commitments:

　　Full-time role, currently hybrid but individual should expect to mostly be in office

　　Overtime may be required to deliver on client projects and deadlines

　　Travel may be required based on client needs

　　Qualifications

　　Candidate Requirements

　　8+ years working in an Advertising/Marketing Agency Environment

　　Retail and Grocery experience is a must

　　Must have an understanding of all vertical channels, Print, Digital, Social, Content Production

　　Strong knowledge of creative and production processes

　　Bachelors’ degree is preferred

　　Excellent written and verbal communication, including strong presentation skills

　　Strong organization skills and ability to manage a great deal of detailed information

　　Resilience and ability to help team stay motivated through challenging timelines and changes in client direction

　　Strong project planning skills with ability to anticipate project needs several steps ahead

　　Focused on Team Development and Leadership presence

　　Customer-service oriented, attuned to client needs while building and strengthening these relationships

　　Critical thinker, using logic and reasoning to identify alternative solutions, conclusions or approaches to opportunities.

　　Ability to work under pressure and meet deadlines in a fast-paced creative environment

　　Flexibility, willingness to shift gears to meet project deadlines and client deliverables

　　Additional Information