CASE MANAGER

　　ABOUT HOMES FOR THE HOMELESS, INC.

　　Homes for the Homeless, Inc. (HFH) is a non-profit social services organization operating family shelters throughout NYC that serve as a hub of opportunity for families both residing in shelter as well as those in the neighboring community. On-site programs range from childcare, early childhood education centers, afterschool clubs and programs, and youth recreation activities, such as sports teams, to housing assistance, case management, parenting workshops, career and job vocational training, support groups and substance abuse assistance, and family engagement and recreation events for the whole family. We invite you to visit our website, www.hfhnyc.org, to learn more about our facilities and programs.

　　ABOUT THIS ROLE

　　Homes for the Homeless is searching for Case Managers to work with families with children residing in at a new shelter facility opening in Hell's Kitchen, to help them set and achieve goals, connect to vital services and benefits, and assist families in working to achieve self-sufficiency and a return to permanent housing. This position requires strong organizational skills, attention to detail, sensitivity for issues surrounding poverty, and good written and verbal skills. In addition to in-person meetings and liaising between families and other service providers, the Case Manager will also maintain and update case files to document progress and facilitate information sharing with other staff members. Bi-lingual (English/Spanish) preferred.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Handle a caseload of approximately 22 homeless families, maintaining professional relationships and client confidentiality

　　Conduct initial intake interviews and assessments with families arriving at the facility

　　Collaborate with families to develop service plans based on an assessment of each family’s needs, updating plans on through regular meetings with the family.

　　Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, and mental health services.

　　Connect families to public benefits and assist families in moving to permanent housing.

　　Maintain and update case files to document progress

　　QUALIFICATIONS

　　Bachelor’s degree in Social Work or a related field.

　　Familiarity with case management, entitlement systems, and a knowledge of issues that impact families is a plus.

　　Proficiency with Microsoft Office.

　　Bilingual in Spanish preferred.

　　COMPENSATION/EEO:

　　In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employee-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days, and 12 paid holidays.

　　Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.