Knowledge, Skills and Ability Requirements * * Be a reliable and effective team player, display ability to be self-directed and show initiative with client care * Skilled in providing basic personal care functions * Demonstrated ability to think critically without direct supervision and the ability to escalate when appropriate · Understanding and empathetic attitude toward client and families · Able to adjust to varying home situations * Good housekeeping and home management skills, including meal and snack preparation according to care plan - this may include following a specialized diet plan as identified on the care plan * Good communication skills and a helpful attitude * Ability to use computer software program and smart phone for required education, scheduling and care plan documentation * Represent the company in a positive and professional manner through a high level of customer service * Ability to establish and maintain effective relationships with clients and office staff *Must have a current and valid Driver’s License in good standing along with reliable transportation and proof of auto insurance Education High School Diploma or Equivalent Experience Two years of continuous work experience Two years of previous patient care experience; specific experience as designated by work area may be required Experience Six months of experience as a Certified Nursing Assistant or Home Health Aide for the elderly population Previous customer service experience Licensure, Certification, Registration Licensure, Certification, Registration Home Care Aide or CNA Certificate approved by the State of Connecticut or Matriculation in a nursing program or Completion of education in a related health field (i.e. medical assistant program, EMT certification, etc.) Job: Senior Health Services / Home Care* *Organization: Hartford HealthCare Independence at Home *Title: *Caregiver (Norwich/New London) Location: Connecticut-Newington-205 Kelsey Street Newington (10378) Requisition ID: 23164352 Other Locations: Connecticut-Hartford-999 Asylum Ave Hartford (10178)