Care Coordination Assistant (Vacancies)

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　　Care Coordination Assistant (Vacancies)

　　Salary

　　$22.23 - $24.71 Hourly

　　Location

　　Varies by position

　　Job Type

　　Full-time Funding Limitation

　　Job Number

　　24-3111-V3

　　Department

　　50 Columbus Public Health

　　Division

　　Health

　　Opening Date

　　01/23/2024

　　Closing Date

　　2/2/2024 11:59 PM Eastern

　　Description

　　Benefits

　　Definition

　　A peer supporter is an individual with lived experience with violent loss that will engage with families after losing a loved one to homicide. Peer supporters must be comfortable supporting others through grief and will be responsible for managing a caseload. Peer supporters are expected to be comfortable working with individuals of diverse populations and experience working in the community is preferred. Excellent communication skills, time management skills, and accountability required. Evening and weekend hours are expected. Works 40 hours per week.

　　Pay Range: $22.23 - $24.71 per hour

　　Preferred Qualifications:

　　Individual must have lived experience with violent loss and be committed to supporting others in their grief journey.

　　Ideal candidate has experience working with individuals in the community setting, working with diverse populations, and/or working with grief and trauma.

　　Candidate should have and understanding and awareness of the impact of grief and trauma and strong interpersonal and communication skills.

　　Ability to work a flexible schedule that includes evenings and weekends.

　　Under general supervision, is responsible for assisting consumers in obtaining a variety of social and personal services or for recruiting and supporting volunteers in specialized programs; performs related duties as required.

　　Examples of Work

　　(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

　　Guides consumers through different social services and the healthcare system;

　　Makes preliminary consumer needs recommendations;

　　Provides short-term case management services to consumers enrolled in specific programs;

　　Reviews eligibility requirements of social and health service programs in order to match prospective consumers with needed services;

　　Facilitates the processing of applications for new consumers and volunteer guardians by assisting with completion of forms, obtaining the necessary documentation and information, and following up with appropriate action;

　　Resolves barriers that may impact the customer receiving care from social and health programs;

　　Consults with family members, guardians and health care, social services, and court officials to obtain additional information about consumers;

　　Arranges for consumers to receive assistance; makes appointments for consumers at various service or government agencies;

　　Maintains and revises a detailed directory of social services available in the community, relevant agencies, eligibility requirements for service, and agency locations;

　　Uses computer programs to prepare and compile reports and records of consumers interviewed and assisted;

　　Determines whether assistance arranged for consumers was helpful and prepares summaries on the utility of services rendered;

　　Contacts new social service agencies and local programs to determine scope of services offered;

　　Attends community events and performs related outreach activities to engage potential customers;

　　Maintains relationships with established partners and served communities;

　　Makes presentations to civic groups about programs and services;

　　May communicate with individuals who have limited English language skills;

　　May be assigned to serve as a member of an Incident Command System (ICS) Team, or a similar public health response team which may include the conduct of operations on a 24/7 basis at remote locations. Assignment may include serving as a department and/or community incident commander or on the incident command team.

　　Minimum Qualifications

　　Possession of an associate's degree in one of the social or health care sciences or two (2) years of college with a major in one (1) of the social or health care sciences. Substitution(s): Two (2) years of experience assisting individuals with accessing healthcare, social, or personal services may be substituted for the educational requirement on a year-for-year basis.

　　Some positions may require the possession of a driver’s license.

　　Some positions may require certification as Community Health Worker by the State of Ohio Board of Nursing.

　　Test/Job Contact Information

　　Recruitment #: 24-3111-V3

　　Employment Type: Full-Time (Limited)

　　Should you have questions regarding this vacancy, please contact:

　　Krystie Weist

　　Department of Columbus Public Health

　　240 Parsons Ave

　　Columbus, Ohio 43215

　　P: (614) 645- 5589

　　E: [email protected]

　　The City of Columbus is an Equal Opportunity Employer

　　The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

　　Medical

　　Dental

　　Vision

　　Short-term Disability

　　Life Insurance

　　Wellness Program

　　Tuition Reimbursement

　　Specifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

　　Agency

　　City of Columbus

　　Address

　　77 N. Front Street, Suite 330

　　Columbus, Ohio, 43215

　　Phone

　　(614) 645-8300

　　Website

　　http://www.columbus.gov/civilservice

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