BUSINESS PROCESS ANALYST

　　WHAT IS THE OPPORTUNITY?

　　This Business Process Analyst will assist in identifying, shaping, and leading change the bank activies. The incumbent will collaborate with business & technology partners in the design of information processes & information architecture and process. This individual must be able to access and interpret data to produce analytical models for management as required and be comfortable in prsenting updates as needed.

　　Banking and Investment Services Division

　　Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.

　　What you will do

　　Develop & maintains project tracking including status updates to stakeholders

　　Review and research current state processes; recommends enhancement, modernization and/or automation

　　Partner with lines of business and technology teams to make recommendations for future state

　　Become the business subject matter expert, experienced in business analysis and requirements gathering

　　Participate in process design and project implementation teams in process improvement activities

　　Ownership of business readiness activities

　　Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools

　　Develops and supports the delivery of information to assist tactical and strategic programs

　　Designs scalable business systems, supports implementation

　　Establishes tracking metrics and standards documentation for adoption and audit

　　Coordinate and obtain access to data and identify technical resources for project support

　　This individual will be looked upon to proactively troubleshoot for the best solution given the strategic direction of the division

　　Must-Have*

　　Bachelor's Degree or equivalent experience

　　Minimum 3 years of experience in a banking operations environment

　　Minimum 5 years of experience in Business Transformation, Process Improvement, Strategy type roles

　　Minimum 5 years of experience managing projects

　　Skills and Knowledge

　　Excellent process management and problem solving skills

　　Prior banking experience and extensive experience of process analysis and design

　　Thorough knowledge of Agile methodology preferred

　　Strong knowledge in MS Word, Excel, Powerpoint and MS Access

　　Working knowledge of financial analysis techniques

　　Strong organizational and analytical skills. Excellent verbal and written communication skills

　　Independently evaluates business systems needs and requirements and recommends and implements solutions

　　Works on high priority projects where business problems are complex or unique

　　Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors

　　Exercises judgment requiring more in-depth knowledge using generally defined practices and policies in selecting methods and techniques for obtaining solutions

　　Compensation

　　Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

　　*To be considered for this position you must meet at least these basic qualifications

　　The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

　　Benefits and Perks

　　At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

　　INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

　　City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

　　ABOUT CITY NATIONAL

　　We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.