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Business Operations Consultant - Retail
Business Operations Consultant - Retail-March 2024
Belgrade
Mar 29, 2026
About Business Operations Consultant - Retail

  About NCR VOYIX

  NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

  Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

  Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

  Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

  Title: Business Operations Consultant - Retail

  Location: Belgrade, SRB

  Business Operations Consultant provides assistance and consultation to the SWM Regional Program Manager, global business operation and Finance and/or other solution team managers in managing the operational and/or process deployment aspects of SWM for the assigned region. The Global Operations team enables SWM success as a highly productive organization through managed, defined processes and performance-improving Business Operations consulting. Key Areas of Responsibility:

  Provide on-going analytics, metrics optimization and reports for SWM Business & Leadership/Management to assist in day to day business decisions; creating ad-hoc reports for SWM business analysis

  Gathering data through several ways, mining data through different system tools and looking for other internal data (working closely with other NCR Voyix departments) and analyze trends to help determining where SWM business stands (tracking billing, revenue flow, missing revenue, contract renewals, license sales, contract cancellations etc.)

  Work on analyzing financial information (General ledger & Atlas), Monthly Closing & Rolling forecast; preparing and processing journal entries, prepare financial variance between Actual vs Outlook, follow up on outstanding items

  Analyze data trends, seasonality and other random effects to quickly identify issues or best practices and provide other business operations support

  Provide support in identifying and resolving data integrity issues, coordinate with relevant NCR Voyix functions (Controllership and Billing team) to resolve issues related to software maintenance revenue booking and billing discrepancy.

  Assist in development and execution of the annual operations planning, outlook, and results analysis.

  Process third party payments and requisitions.

  Address and improve process gaps and inefficiencies related to SWM billing and contract renewals activities.

  Report on a core set of financial, operational, and people-related metrics for multiple levels of SWM business in the region.

  Track and forecast SWM revenue for the assigned region; analyze contract File Value changes and credit distribution; process correction journal entries when needed.

  Direct end of year/ start of year financial and systems procedures.

  Assist in global revenue reporting, update monthly and weekly reports; provide ad hoc analysis when required.

  Work closely with BOC, Sales and Program management to ensure contract renewals and billing are completed on time and provide regular updates to SWM management on the latest contract statuses.

  Basic Qualifications:

  Strong – Intermediate knowledge of Excel (Formulas and Functions, Pivot, Power Query, Power Pivot, VBA)

  Strong-Intermediate knowledge level of Finance.

  Minimum 1-2 years of relevant experience.

  Bachelor’s degree required

  Knowledge of tools such as Tableau/Tableau Server, SAP Business Objects

  Strong Communication, Analytical & Business Process skills.

  Ability to present information in a consistent, organized and accurate manner

  Additional Skills & Attributes: 

  Excellent team player – able to work effectively with wider team members

  Ability to apply data analysis to solve business problems

  Self-motivated, results driven person able to work with minimum supervision

  Offers of employment are conditional upon passage of screening criteria applicable to the job

  EEO Statement

  Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

  Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

  “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

  Help us run the world's top brands.

  At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

  We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

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