Summary About the position: This position will be assigned to the 71 FSS Outdoor Recreation. Plans for and oversees commercial reservations, ticketing service for airlines, cruises, vehicles, tour packages, amusement parks, and other related recreational trips. Provides internal control system to preclude fraud, waste and abuse for ticket inventories, manage budget and prepares daily activity reports. Responsibilities Plans for and provides oversight for commercial reservations, ticketing service for airlines, hotels, cruises, vehicles, tour packages, amusement parks, and other related recreational trips. Provides clear and accurate guidance and coordination of leisure travel information and referral services for both individual and group customers. Works with co-workers in development of group tours both international and domestic area for advertisement to the base populace through Information Ticket and Travel (ITT) brochures, Services monthly magazine, base weekly newspaper and web pages. Implements higher level directives, formulates procedures and programs to ensure high standards of ITT programs. Coordinates ITT programs with off base recreational facilities and attractions to obtain the best possible price for ITT customers. Provides regular price and/or discount tickets to sporting events, theme parks and other recreational events. Prepares budget, analyzes financial results and revises budget as required. Responsible for establishing and maintaining an internal control system to preclude or minimizes the potential for fraud, waste, and abuse in regards to ticket inventories and funds accountability. Receives, counts, verifies daily cash receipts and makes deposits. Prepares daily activity reports. Secures and displays information related in commercial tours, cruises, vacation packages, and amusement parks in support of individuals and groups traveling locally, nationwide, and internationally. Responsible for NAF P- Card and APF card charge and following proper processing procedures. Conducts end of month paperwork/reports. Provides accurate and timely information on trips, tickets, and other travel opportunities to the Marketing Office for the weekly newspaper, monthly magazine and web pages. Maintains a clear and orderly work environment and professional appearance. Performs general office duties. Responsible for work force management. Responsible for Recreational Lodging, receives and confirms room reservations by telephone, email, or personal contact. Registers and assigns rooms to guests, issues room keys, and may escort guests to rooms as needed. Maintains current guest list. Ensures housekeeping of rooms clean, stocked with bedding, towels and toiletries. Records and notifies appropriate person/organization of maintenance problems. Maintains a lost and found program. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12285536 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/04/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Desired three years of progressively responsible administrative, professional, technical or other work that has provided a general knowledge of management principals and practices; a thorough knowledge of the goals, principals, methods and techniques of the broad field of recreation and a thorough understanding the recreation and leisure interests and motivation of individuals and groups. Applicant must have experience in travel arrangements, i.e.; travel packages, condo, car cruises, and airline reservations. General knowledge of reservations using "Saber" software program or other comparable travel systems as well as a basic knowledge of computers is required. Desired experience in developing or administering a budget program. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.