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Business Development Manager
Business Development Manager-March 2024
Virtual
Mar 28, 2026
About Business Development Manager

  Ready to spread the word about our exceptional guest experiences? We’re searching for a Business Development Manager with the strategic nous to help us beat our room night sales goals. Night after night.

  About us

  Crowne Plaza is part of IHG Hotels & Resorts, one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

  A little taste of your day-to-day:

  As the Business Development Manager, you’ll make sure all our client meetings and events run smoothly - acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees.

  Every day is different, but you’ll mostly be:

  Responsible for driving all segments - Leisure, MICE, Corporate and Direct Bookings.

  Achieving set sales targets by DOSM and KPI's of hotel.

  Sales role - Sourcing accounts, conducting sales calls, tele sales, creating contracts, driving conversions and creating/maintaining sales and revenues reports.

  Stay aligned with competition and market dynamics.

  Conducting Site Inspections and Entertainments as agreed with DOSM.

  Run projects and tasks as per business requirements.

  Participate in strategizing and budget preparation for all segments.

  Work closely with the marketing team on all promotions.

  What We need from you:

  Bachelor’s degree / higher education qualification / equivalent in marketing or related field 

  Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team

  Strong knowledge of local businesses and business trends required 

  Must speak local language(s) 

   Other languages preferred

  What you can expect from us:

  We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

  Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

  IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

  framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

  So, join us and you’ll become part of our ever-growing global family.

  At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

  Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

  Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

  Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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