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Business Analyst - Salesforce (w/m/x)
Business Analyst - Salesforce (w/m/x)-March 2024
Krakow
Mar 29, 2026
About Business Analyst - Salesforce (w/m/x)

  Your Impact:

  We are an international engineering company providing services in the field of technical consulting, design, and investment project management.

  Our Global Design Center (GDC) Poland is made of skilled experts and professionals that support local and international projects from offices located in Krakow and Warsaw. They cover the following markets: Advanced Facilities, Water&Environment, Transportation, Energy&Power, Cities&Places, Digital.

  By working together in international teams and with different perspectives, we gain the experience that is our collective strength. In Jacobs, every day is a chance to make the world a better place - let's design your career with us!

  As a Business Analyst you will Leverage industry experience, knowledge of local client behaviors and deep understanding of Jacobs processes/platforms to directly support the Selling Unit team (Sales Leadership, Account Strategists, Account Leads and Sales Leads) by:

  Providing user coaching, reporting, analytical, planning, forecasting, and budget monitoring support.

  Building and sustaining self-sufficient Salesforce users through training and ongoing user development.

  Developing on-platform reporting and analytical tools.

  Overseeing Salesforce Account and Opportunity Pipeline data quality in the interest of driving current, complete and reliable information without serving as a proxy user (creating or maintaining records on behalf of Sales Leads).

  Ensuring the timely and accurate booking of all sales, including new awards and those occurring on existing projects (PAPs).

  Supporting booking/backlog reconciliation and quarterly operational forecasts with the Sales, Operations and Project Controls teams.

  Here’s what you’ll need :

  Bachelor's or Master's degree, preferably in finance, economics, engineering or a similar field.

  At least 2 years of relevant work experience

  Excellent verbal and written English communication skills

  Confidence to communicate effectively at all levels of the organisation

  Salesforce Client Relationship Management (CRM) experience,

  Advanced skills in MS Excel

  Sound business acumen, with ability to critically evaluate and articulate financial metrics

  Excellent attention to detail, and ability to meet deadlines

  An out-of-the box thinker, you should bring genuine curiosity and agility to the role, with a strong “challenge the accepted” ethos.

  We offer:

  Unique company culture fostering individual career growth and work-life balance

  Full-time employment contract with salary corresponding to qualifications

  Hybrid or stationary working model – depending on your preferences

  Flexible working hours (start between 9:00 and 10:00 am)

  “Short Fridays” (we work 6h on Friday)*

  Flexible benefits package (Lux Med medical care, psychological care, life insurance, My Benefit cafeteria system, including Multisport card co-financing, car park sharing system)

  Membership in Jacobs employee networks (Women's Network, OneWorld, PRISM, Careers Network, Green Team, Toastmasters, Collectively and others)

  Continuous development opportunities, including a range of professional trainings and certifications (e.g. ACCA, CIPS), Graduate Development Program,Learners’ Community, self-learning platform

  We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disabilities, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. Find out more about life at Jacobs (https://careers.jacobs.com/life-at-jacobs/) .

  As a Disability Confident employer, we will interview all disabled applicants who meet the criteria for a vacancy.

  If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team [email protected]

  Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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