Description

　　Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats?

　　Our mission in Payment Risk is to make Amazon the safest place to transact online. Payment Risk safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, Payment Risk designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.

　　As a Business Analyst in Payment Risk Analytics, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will need to collaborate effectively with business and product leaders within Payment Risk and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.

　　You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.

　　Key job responsibilities

　　• Understand the various operations across Payment Risk

　　• Design and develop highly available dashboards, perform business analysis and data queries using SQL, Excel and other BI Tools

　　• Understand the requirements of stakeholders and map them with the data sources/data warehouse

　　• Own the delivery and backup of periodic metrics, dashboards to the leadership team

　　• Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies

　　• Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers

　　• Perform business analysis and data queries using appropriate tools

　　• Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area

　　We are open to hiring candidates to work out of one of the following locations:

　　San Jose, CRI

　　Basic Qualifications

　　2+ years of tax, finance or a related analytical field experience

　　Experience defining requirements and using data and metrics to draw business insights

　　Experience with SQL

　　Experience with visualization technologies such as Quicksight and other BI Visualization Tools

　　Preferred Qualifications

　　Experience working with Tableau

　　Experience using very large datasets

　　Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages

　　Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field

　　Demonstrated use of analytical packages and query languages such as Python, R or SAS