Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join Team Amex and let's lead the way together.

　　How will you make an impact in this role?

　　The Business Analyst is responsible for supporting the Global Merchant & Network Services (GM&NS) Regional and Centralized Client Group as a a member of the Strategic Operations & Business Analytics (SOBA) team. The Business Analyst will be instrumental in furthering SOBA’s mission to expedite business growth by serving as a collaborative action center for RCCG. SOBA expands client manager capacity and effectiveness through the delivery of actionable data and insights and strategic operational support, boosts customer and partner results, and enhances colleague engagement. Day-to-day focus areas for the Business Analyst will include a myriad of project work supporting KPI reporting and analysis, Salesforce metrics and more.

　　This is a highly strategic and analytical role reporting to a Sr. Manager and working as part of a collaborative team. The role will provide an opportunity for the Analyst to learn the Global Merchant & Network Services business, gain experience working as part of a global organization, drive and lead key projects, as well as gain deep industry insight into some of the most strategic segments of the merchant business. Through project management and analytical assessment of data the Business Analyst will collaborate to drive profitable revenue growth, increase B2B spend, expand Welcomed Acceptance and increase AXP’s share of payments.

　　Responsibilities :

　　Analyze business data and generate insights with a focus on account prioritization, pipeline management and CLMs scorecard results.

　　Research, analyze and prepare data and insights for industry analysis and merchant strategy development.

　　Lead and/or participate on projects such as industry benchmarking, growth analyses, evaluation of business results and productivity/sales effectiveness.

　　Play an active role in the team, contributing ideas and recommendations to help drive business results nationally.

　　Support reoccurring and ad-hoc reporting requirements for internal stakeholders using reporting and data tools.

　　Act as conduit to other parts of the Enterprise as needed to drive business results.

　　Share and leverage best practices across RCCG and with other GMNS Business Analyst colleagues.

　　Responsibilities :

　　Analyze business data and generate insights with a focus on account prioritization, pipeline management and CLMs scorecard results.

　　Research, analyze and prepare data and insights for industry analysis and merchant strategy development.

　　Lead and/or participate on projects such as industry benchmarking, growth analyses, evaluation of business results and productivity/sales effectiveness.

　　Play an active role in the team, giving ideas and recommendations to help drive business results nationally.

　　Support reoccurring and ad-hoc reporting requirements for internal stakeholders using reporting and data tools.

　　Act as conduit to other parts of the Enterprise as needed to drive business results.

　　Share and leverage standard processes across RCCG and with other GMNS Business Analyst colleagues.

　　Qualifications:

　　Analytical skills and financial acuity, comfortable using data to formulate and support theories.

　　Proven decision making and problem-solving capabilities.

　　Strong analytical and strategic problem solver; able to be agile and move projects forward in a timely manner to drive results

　　Excellent organization and project management skills.

　　Strong attention to detail

　　Strong verbal and written communication skills.

　　Ability to manage multiple projects at various stages simultaneously and with agility.

　　Demonstrated collaboration skills, able to drive results working across multiple partners at various levels throughout the organization.

　　Ability to work cohesively with senior leaders.

　　Proven ability to learn business systems, including reporting and CRM tools.

　　Advanced PowerPoint and Excel skills, required.

　　Experience with Salesforce, Power BI, Power Apps and Tableau preferred.

　　2 years of similar work experience.

　　Bachelor's Degree required.

　　Will Not Provide Sponsorship:

　　Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Qualifications

　　Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

　　The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　6% Company Match on retirement savings plan

　　Free financial coaching and financial well-being support

　　Comprehensive medical, dental, vision, life insurance, and disability benefits

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　For a full list of Team Amex benefits, visit our Colleague Benefits Site .

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

　　US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

　　If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

　　Job: Data Mgmt and Analytics

　　Primary Location: United States

　　Schedule Full-time

　　Req ID: 24000548