Business Analyst 3

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　　Business Analyst 3

　　Salary

　　See Position Description

　　Location

　　390 Robert St. N St. Paul, MN

　　Job Type

　　Temporary Long Term (up to 2 years)

　　Job Number

　　2024-00004

　　Division

　　Metropolitan Transportation Services

　　Department

　　Metro MO Service Center

　　Opening Date

　　01/18/2024

　　Closing Date

　　2/7/2024 12:00 AM Central

　　Description

　　Benefits

　　Questions

　　WHO WE ARE

　　We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us is on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

　　We are committed to supporting a diverse workforce that reflects the communities we serve.

　　The Metropolitan Council's Metropolitan Transportation Services (MTS) Division has one (1) vacancy for a Business Analyst 3. This is a long-term temporary position (up to two (2) years).

　　Metropolitan Transportation Services (MTS)conducts planning for the regional transportation system that includes highways, transit, aviation, freight, and bicycle and pedestrian connections. The Metropolitan Council is the region’s federally designated Metropolitan Planning Organization. MTS also provides direct transit service through contracts or partnerships with counties to deliver four major programs: Metro Mobility/ADA, Transit Link dial-a-ride, contracted regular-route bus service, micro-transit and Metro Vanpool.

　　Contracted Transit Services has adopted the following mission statement:

　　MTS Contracted Services delivers sustainable and operationally effective transportation and mobility choices that are reflective of and serve the needs of our diverse customer base conveniently, consistently, comfortably, and safely through effective partnerships.

　　This position is eligible for a hybrid telework arrangement. The candidate's telework location must be in Minnesota or Wisconsin.

　　How your work would contribute to our organization and the Twin Cities region:

　　TheBusiness Analyst 3position analyzes business practices, processes, and operational elements within the division, department, or functional unit to develop solutions to business problems.

　　The Business Analyst 3 role ensures that technical solutions are being developed to satisfy business needs. The position works with the business to identify opportunities for improvement in business operations and processes; are involved in the design or modification of business systems; gathers, documents, and analyzes business needs and requirements; documents the functional design of systems; and may help test systems and create system documentation and user manuals.

　　What you would do in this job

　　Work with business partners to align technology solutions with business strategies.

　　Support moderate to highly complex business processes by documenting procedures and developing contract oversight resources.

　　Serves as a functional lead for the development of two new MTS positions that support the business strategies developed through a 2023 personnel study.

　　Implement business process changes, and business process redesign and documentation as needed for new technology and reorganization of contract oversight personnel.

　　Elicit, analyze, document, and manage business requirements for use in business cases, project plans, inform operating procedures, and business workflows.

　　Analyze operations to understand their strengths and weaknesses to determine opportunities for improvements.

　　Develop structured operating model with collaborative approach across MTS transit services to mitigate risk associated with key personnel and duplication of efforts.

　　Other related duties as assigned.

　　What education and experience are required for this job (minimum qualifications)

　　Any of the following combinations of experience (analyzing business processes) and completed education (degree field of study in Business Administration, Public Administration, Computer Science, or a related field).

　　High school diploma/GED with eight (8) years of experience

　　Associate degree with six (6) years of experience

　　Bachelor's degree with four (4) years of experience

　　What additional skills and experience would be helpful in this job (desired qualifications):

　　Experience identifying and documenting department process gaps for process improvement and job profile creation.

　　Experience in supporting software vendors design workflows that meet business strategies and regulatory requirements.

　　Experience in project management working to meet different stakeholder requirements.

　　Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees.

　　What knowledge, skills, and abilities you should have within the first six months on the job:

　　Knowledge of goals, operating procedures, workflow and regulations.

　　Knowledge of workflow analysis and simplification techniques.

　　Intermediate skills in Microsoft Office (Word, Excel, PowerPoint).

　　Ability to read, analyze and interpret professional journals, technical procedures and government regulations.

　　Ability to write reports, business correspondence and procedure manuals.

　　Ability to interpret and apply mathematics and statistical methods and procedures.

　　Excellent oral and written communication skills.

　　What you can expect from us:

　　We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

　　We encourage our employees to develop their skills through on-site training and tuition reimbursement.

　　We provide a competitive salary, excellent benefits, and a good work/life balance.

　　Additional information

　　Union/Grade: AFSCME / Grade H

　　FSLA Status: Exempt

　　Safety Sensitive: No

　　Full Salary Range: $37.50 - $56.60 hourly / $78,000 - $117,728 annually

　　Anticipated Hiring Range: $37.50 - $42.56 hourly / $78,000 - $88,525 annually

　　Note: Although the full salary range is displayed, the hiring salary will be determined based on the final candidate's qualifications, the Council's internal pay structures, and our total compensation package for the position.

　　Work Environment:

　　Work is performed in a standard office setting. May require travel between priority work sites to other sites.

　　What steps the recruitment process involves:

　　We review your minimum qualifications.

　　We rate your education and experience.

　　We conduct a structured panel interview.

　　We conduct a selection interview.

　　Once you have successfully completed the steps above, then:

　　If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

　　If you are already an employee of the Metropolitan Council a driving record check may be conducted if applicable to the position.

　　IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

　　The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email [email protected].

　　Agency

　　Metropolitan Council

　　Address

　　390 Robert St. N.

　　St. Paul, Minnesota, 55101

　　Website

　　https://metrocouncil.org

　　We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

　　Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

　　Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

　　Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

　　Dental insurance, life insurance and vision insurance

　　The following benefits are provided to all employees as part of working for the Council. You will have access to free:

　　Well@Work clinic

　　bus/rail pass valued at over $1200 per year

　　parking at many job locations

　　fitness centers at many job locations

　　Employee Assistance Program

　　extensive health and wellness programs and resources

　　01

　　Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. If you do not have this experience, write N/A or I do not have this experience. I have read and understand the above instructions regarding supplemental questions.

　　Yes

　　No

　　02

　　How did youfirsthear about this job opening?

　　CareerForce Center

　　Community Event/Organization

　　Employee Referral

　　Facebook

　　Glassdoor

　　Indeed

　　Job Fair

　　LinkedIn

　　Metro Transit Bus Advertisement

　　Twitter

　　Website: governmentjobs.com

　　Website: metrocouncil.org

　　Website: metrotransit.org

　　Website: minnesotajobnetwork.com

　　Other

　　03

　　If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

　　04

　　Select the option below that reflects your education and experience level.

　　Bachelor's or higher degree in Business Administration, Public Administration, Computer Science, or a related field AND four (4) years of experience analyzing business processes

　　Associate degree in Business Administration, Public Administration, Computer Science, or a related field AND six (6) years of experience analyzing business processes

　　High School diploma/GED AND eight (8) years of experience analyzing business processes

　　Some education in Business Administration, Public Administration, Computer Science, or a related field AND/OR some experience analyzing business processes, but less than the options above

　　None of the above

　　05

　　Please describe your experience analyzing business processes. Include the duties performed, your role, where it took place and for how long. If you do not have this experience, indicate 'N/A.'

　　06

　　Do you have experience in any of the following areas? (Select all that apply).

　　Identifying and documenting department process gaps for process improvement

　　Creating job profiles

　　Supporting software vendors design workflows

　　Project management working to meet stakeholder requirements

　　None of the above

　　07

　　If you answered that you have experience identifying and documenting department process gaps for process improvement, please describe your experience. If this does not apply, indicate 'N/A.'

　　08

　　If you answered that you have experience creating job profiles, please describe your experience. If this does not apply, indicate 'N/A.'

　　09

　　If you answered that you have experience supporting software vendors design workflows, please describe your experience. If this does not apply, indicate 'N/A.'

　　10

　　If you answered that you have experience in project management working to meet stakeholder requirements, please describe your experience. If this does not apply, indicate 'N/A.'

　　11

　　Describe your experience promoting an equitable, positive, and respectful work environment that values culture and diversity. If this does not apply, indicate 'N/A.'

　　Required Question

　　Agency

　　Metropolitan Council

　　Address

　　390 Robert St. N.St. Paul, Minnesota, 55101

　　Website

　　https://metrocouncil.org

　　Apply

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