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　　Job Summary

　　The Operations Specialist at Comcast Technology Center will provide the highest level of customer service and will support all and building infrastructure & operations. The primary function of this position will be to support & assist in the coordination and supervision of Property Management operations at the Comcast Technology Center.

　　Job Description

　　Core Responsibilities

　　Support the on-site building engineering team to ensure all building services such as preventative maintenance, systems management and contractor repairs are occurring according to current policy and procedure.

　　Perform inspections for interior & exterior core & shell elements of the building & property & create work orders & project scopes to complete repairs when needed.

　　Support scheduled work by contractors by providing oversight of third-party vendors, maintenance and operations activities.

　　Assist in monitoring contractor activity as assigned to ensure safety procedures are being followed as outlined in the Comcast Technology Center policies and procedures. Including on site engineering team training & safety compliance.

　　Ensure the contractor sign-in process and building policies and procedures are adhered to.

　　Support energy saving opportunities & projects as assigned.

　　Assist the Sr Director of Operations & as assigned with support for regular inspections and evaluation of building systems, HVAC equipment/systems, feature lighting, window shades, pest control, waste removal, wood floor systems, exterior paver systems, exterior landscaping, window washing, sphere & sculpture cleaning, plumbing, mechanical room conditions, as well as other repairs and maintenance as needed to ensure the systems & appearance of the systems & environment are maintained at a high level.

　　Maintain the combustion engine run time logs & Philadelphia Air Management compliance & the fuel system maintenance & leak detection systems tracking.

　　Support as assigned for the cleaning of the cooling towers, rainwater tanks, water treatment system testing.

　　Support as assigned environmental health & safety compliance, high rise safety inspections, & FM Global inspections.

　　Support all life safety & building systems maintenance & testing as assigned by the Sr Director of Operations.

　　Assist with assembling the data for the building specific elements of the annual operations budget.

　　Provide daily status updates to the Sr. Director of Operations and Property Management team regarding building status & ongoing project activities.

　　Assist the Sr Director of operations with creation of project & work scopes/specifications, create RFP’s and attain quotes from contractors for work or services as required.

　　Assist with the review & approval of invoices, maintaining the PO log and issuing purchase orders to contractors.

　　Consistent exercise of independent judgment and discretion in matters of significance.

　　Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

　　Other duties and responsibilities as assigned.

　　Supervisory Responsibilities

　　This position reports directly to the Sr Director of Operations & acts as a secondary team point of contact for the day to-day maintenance of the Comcast Technology Center. Responsibilities include oversight and scheduling of all assigned contractor work, the day-to-day maintenance of the building, interfacing with building Tenants when applicable, addressing work orders and resolving problems.

　　Qualifications

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

　　Education and/or Experience

　　Bachelor’s Degree preferred.

　　5+ years’ experience in building operations & maintenance is required.

　　Knowledgeable of building systems such as HVAC (Chillers, Cooling Towers, Pumps, etc.), building automation systems, fire alarm systems, electrical systems, lighting systems, water delivery systems, and overall MEP system knowledge.

　　Knowledge of City of Philadelphia, NFPA & NEC code compliance & standards.

　　Knowledge of and operating experience with automation systems such as BAS, lighting (Lutron), window shades and experience with MRI CMMS system.

　　Ability to read, understand & interpret building drawings (blueprints) & submittals.

　　Experience in energy performance monitoring, ASHRAE audits, Energy Star and sustainable building programs.

　　Familiarity with LEED Green programs and certifications.

　　Prior experience working with computer software such as Microsoft Outlook, Word, Excel, Power Point and SharePoint.

　　Project management experience.

　　Certificates, Licenses, Registrations

　　LEED, CEM or Green Advantage designations are a plus.

　　CFC Universal License is a plus.

　　City of Philadelphia “A” Engineers License a plus.

　　OSHA 30 or other Certification is a plus.

　　BOMA or IFMA Accreditations a plus.

　　Communication Skills

　　Excellent verbal and written communication skills to interface with the management team, Tenants, vendors, contractors, building engineers and external services such as emergency response personnel.

　　Other Skills and Abilities

　　Sound judgment and decision-making skills.

　　Be able to work in a fast-paced environment.

　　Ability to provide exceptional customer service.

　　Organized, prepared and punctual.

　　Understanding of high-rise building systems

　　Understanding of maintenance standards, best practices & central plant operations preferred.

　　Ability to be “on call” and respond to the site when needed. The position requires a daily on-site

　　Employees at all levels are expected to:

　　Understand our Operating Principles; make them the guidelines for how you do your job.

　　Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

　　Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

　　Win as a team - make big things happen by working together and being open to new ideas.

　　Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

　　Drive results and growth.

　　Respect and promote inclusion & diversity.

　　Do what's right for each other, our customers, investors and our communities.

　　Disclaimer:

　　This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

　　Education

　　Bachelor's Degree

　　While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

　　Relevant Work Experience

　　5-7 Years

　　Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.